UK Government - Department for Digital, Culture, Media and Sport

UK Government - Department for Digital, Culture, Media and Sport Employee Reviews

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Director of Environmental Cleaning Services (Former Employee) –  Lincolnshire, Yorkshire & Midlands13 April 2015
Planing & resurching what type of customers to target & where to find them. What they have in place already & where your services would fit in with there existing frame work. Arrange meetings to discuss how you would fit in with there existing business. Find out there needs & requirments. Arrange site survays & put proposals forward. Arrange with managment what equipment & materails/labour are needed to compleat the jobs in a timley & cost effective manor.
Lias with customers on feed back & future works that may be required.
Make sure that all relevent paper work & accreditations are up to date.
Make sure that staff are happy in there work & that they have every thing needed to do the job to a high spec.
Enjoyable work environment.
Making sure you get the right staff for the job
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challenging, civil and so captivating!
Administrative Officer (Former Employee) –  London, ENG16 June 2014
Working with the Department for Culture was the most interesting occupation I had. I learnt so many skills, and was very proud of what I accomplished there. I worked in the History and Environmental Division, dealing with buildings of historical and/or architectural significance. I worked alongside the English Heritage's Advisors, Local Authorities, Conservation and Planning Officers, members of the public, and I processed listing advice. I used all my organisational, interpersonal and decision skills. I processed, organised, managed the most important cases with urgent deadlines first, always an impeccable organised office desk and with all information dealt with, logged them as they come along onto the database and prioritising the most urgent ones first. It was challenging as for the volume of cases received on a daily basis, some were very high profile, but I handled them quickly, efficiently and confidentially, within deadlines, also I made quick and prompt decisions for the processing. Daily work was never the same at the Division, I scrutinised and analysed each advice, reports, on the merits of the buildings, with also the cooperation of work colleagues and my line Managers. When the merits of listing were all met and after gathering all information and EH's advice, I processed them, analysed then present them as a Statutory and official document to the Secretary of State for signature and contacted all interested parties with the decision, including the owners, the local authorities. I submitted many reports to the Minister depending on the level of importance of  more... the listing cases. I learnt also to identify the architectural merit of a particular building, and its history and taking into account many other aspects, such as age, whether the building was too altered or not, the location etc.... I travelled and visited some very interested sites with English Heritage and my co-workers. I had tea with the Culture Minister then, who's office was just below mine. I wrote correspondence to very high profile people, and liaised with all members of the public, this was very fascinating. The most enjoyable part of my job was to be able to collect all information, photos, history of a building of architectural merit if any, analysing and debating whether this building was worthy of listing or not and following EH's advice. I developed very strong communication and interpersonal skills with friendly Conservation Officers I liaised with on a daily basis, requesting more advice from them. We knew each other's work so well on a professional level even though we had never met. My colleagues in my team were very good sport, a nice team. The hardest part of my job was to contact owners to deliver news of listing decisions made to their buildings for instance, decisions against their wish; for instance a building may have been listed by the Secretary of State following EH's advice, but the owners were against the decision. If a building is worthy of listing the owners have to abide, but they can appeal against the decision. Sometimes, the news provoked anger, and over the phone I had to deliver the news before in writing. However, it was always delivered in a very professional and also compassionate manner, and I always giving full explanation of the Secretary of State's reasons of the decision in a very courteous and nice tone of voice.  less
Visits in various cities of buildings of architectural and historical merits
Informing sometimes angry owners who opposed totally the listing decision of their buildings
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