Love working for travel, hated working for TUI.
Assistant Manager/Travel Advisor (Former Employee) – Hertfordshire – 31 March 2018
When I first started with the company I was in awe, I thought the training process was incredible, and I thought I’d found my career. Being 19 years old I thought it was great to be working for such a well known company. I started off part time, was thrown right in the deep end. I became an assistant manager after a year and worked in a few different shops. Let’s just say, after a while I realised the nevatives out weighed the positives. You do not get recognition for the hard work and hours you dedicate to the company, you’d be surprised the amount of times you don’t leave on time at the end of the day and you don’t get paid overtime, or get given the time back. They are quick to pull you in the office if you don’t have enough information on an enquiry, or if you were unable to close a sale or get insurance or extras added into the booking. The commission structure is a complete insult. You get an invidual target, as well as a shop target. if the shop doesn’t hit target, you don’t get your comission even if you hit your own personal target. Not a single penny. On the other hand, being an assistant manager it’s rare you get to sell - you sales manage and assist your manager in their day to day role. If the shop hits target, the advisors get their comission, the manager gets a bonus but as an assistant manager you get sweet nothing if you havent done much selling during that month. The wage is also disgusting. For an assistant manager I was on £16,000 a year.
Money off holidays per year
7 day trading, comission structure, wage, recognition for hard work, bitchiness.