Travelex
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Travelex Employee Reviews

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United Kingdom313 reviews
Found 313 reviews matching the search
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4.0
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Nice Place to Work
I enjoyed my time at Travelex, if it wasn't for Covid-19, I would still be there,

I got to travel for the company all over the UK, And got to meet some wonderful people
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1.0
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Poor job
Can be a fast pace business, though were customer focused, the company is out for all the cash they can grab they dont care about there staff in regards pay or hours the bonus is based on over exaggerated targets so nigh on unachievable, they expect you to dress up for many promo days to drum up business as it's the staffs fault if sales have fallen..! Little chance of advancement and full of thieves (living about worked hours)
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5.0
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Varied & forward thinking
At times, fast paced, which I enjoy greatly.
Working with my teams and ensuring the training and legislation are fully up to date, understood and complied with.

Hardest part of job for some people, is loan working, shift patterns and doing different jobs at the same time.

Being able to serve customers, count stock/check and enter onto systems, pack orders.

You need to have great customer interaction and service, and at times problem servicing.

Enjoy-ability - although some parts of the job are repetitive, the customer interaction is varied.
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5.0
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Very good job
Working for travelex is amazing.. The work colleagues are the best part of the job. The team work is phenomenon. This is the type position that makes one look forward to going to work.
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5.0
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good company to work for
It is good company to work for in uk .
I learnt a lot of new skills in this company .

I have achived alot of sucess .

I have excellent customer service skills and uk job knowledge .

It has made me more responsible and accountable in life .
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1.0
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Disappointing experience
Hired to work on a new product that never took off. Communication left som much to desire. A typical day meant to entertain yourself while waiting for calls to come through. Good crew but very disappointing experience overall.
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5.0
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Productive and fun workplace, excellent Team.
Travelex was a great place to work. Great management, great team, and good learning and development opportunities.
Unfortunately no longer there due to redundancy.
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5.0
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Relax job
Relax but need to be very attentive because dealing money is itself a challenge lots of policy and procedures place in to keep checks and regular , team is very helpful and supportive.
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2.0
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Lack of management skills and very repetitive work.
Poor management within the call centre, managers also had their own 'favourites' and were not approachable. Not a great place to work. Very repetitive and no real career progression. They definitely don't value their employees.
Pros
Working with the other CSR's. Free parking.
Cons
Poor management. Very repetitive. Lack of career progression. Bad for your mental health.
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5.0
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Excellent working environment.
Working at a busy international airport is very demanding and requires a lot of self discipline, flexibility due to unsocial working shifts pattern and punctuality. Every customer is different, I provide as much information and help to make their journey stress free by implementing the correct approach required. I am multilingual and this is a very important asset in my job as I come across several customers from different nationalities.

The airport is an excellent environment to broaden your knowledge and skills. Travelex is a great peoples company to work for.
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4.0
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Great place to work
Fun team and culture. A great team of technologists working together to solve big challenges in the payments and remittance space. Would recommend it to serious developers.
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5.0
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Travlex
Excellent company to work for, although the hours can be unsociable.Icl enjoy working for this company................................................
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3.0
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An interesting job where you can learn more everyday.
You gain a lot of computer and programmes knowledge, but you also learn about the currency rates around the world and general knowledge on travel. Can get slow sometimes but gives you the chance to make sure everything is correct as there are strict security protocols.
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1.0
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Pathetic management, takes no responsibility. No proper breaks.
Hard work, abuse and insults, lack of transperency. Customers abusing every day. Travelex insisted on lying to customers. Don't want to give pounds to people as they make money on high coversion rates. And make the frontline employees scapegoats. Direct contact with customers puts employees at risk oof diseases
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4.0
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Fair
Company is good but management is not really helpful. Sales team is great and it’s a pleasure to work with them. Also, the wages is not enough plus always a deduction of bonus.
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3.0
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fun workplace
helping customers with vat forms and providing the best service
learnt about vat and how it works

good

fun

to deal with irated customers

to meet people
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1.0
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Average
Good place to work but not recommended for long term. Can get stressful. There is a lack of communication with in the management and the team. Major improvements needed
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1.0
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Worst management
Worst company ever. Worst management. Less benefits more work.

Least professional management


Broken chairs

Smelly water.

Worst HR

No holidays.


Cost cutting
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1.0
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Truly awful place to work
This company exploit their staff as much as possible, they cannot get anyone in this country to put up with their demands so they advertise in Goa and get around the law as Goans have Portuguese passports.
They have a rule that English must be spoken but they cannot enforce it so unless you speak Kompany you will be left out.

You will be monitored every second of the day by the 150 cameras or but the computers that time every work task. You get a performance review every week and are under such a lot of pressure ,threat of loosing your job if you miss them.so most people fiddle to reach theme. If you work hard and finish early you are expected to make up the hours the next day so you never know when you will start or finish until late. Paid MInimum wage NOT London living wage although it is based in Heathrow. No uniform or pleasure provided .
Pros
Nothing
Cons
Soul destroying work
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1.0
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1 star is actually too much!
I am lost for words when it comes to working for this company!
Unfortunately my former company at the airport in Manchester was replaced with Travelex. I was there from day 1, when Travelex came in and the mess they brought in alongside. Forget about toilet breaks...Food breaks - one break in an 11 hour day. No water around and air con not working. Hardly any supervision at times... only bad memories
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5.0
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Great Job
This is probably my dream job. Travelex has a great environment for developing and progressing a strategy. They took new ideas on and embarrassed them.
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Overall rating
3.4
Based on 668 reviews
5
179
4
175
3
159
2
62
1
93
Ratings by category
3.3
Work/Life Balance
3.1
Salary/Benefits
3.0
Job Security/Advancement
3.0
Management
3.2
Culture