Thank you for taking the time to post a review.
We are sorry that having attended an interview to discuss a specific job you were “put off” working with us again due to the timescales of the subsequent communication.
Whilst we always strive to keep candidates informed at all stages of their application, when providing specific feedback we are subject to the timescales that our client businesses work to, which can be very varied dependant on the demands of their business from time to time.
We do endeavour to keep in contact with candidates, even just to let them know that we are still awaiting outcomes, as we do understand that lack of information and feedback can be very frustrating for applicants and are sorry if this wasn’t your experience on this occasion.
We are sorry that you felt working with us a few years ago wasn’t a positive experience.
As a very busy branch we rely on the satisfaction of our temporary workers and positive relationships to be able to secure the services of workers to fulfil assignments with client companies.
We pride ourselves on an open door policy in our office for all workers to call in, keep in touch or discuss any concerns and we’re sorry if you weren’t aware you could contact us at any time.
Pay rates are generally determined by the existing pay scales in operation at the company where you are placed, as discussed at registration interview and again at the point of offering an assignment to a worker. Pay offered also always complies with the National Minimum Wage and Agency Worker Regulations.
Whilst we understand that personal circumstances can dictate otherwise we do want temporary workers to understand that they are always able to decline an assignment if it doesn’t meet their criteria.
Thanks for your remarks.
We agree that the recruitment industry is a fast-paced environment where time management and other disciplines are important. We believe in the correct, accurate and proper presentation of facts when selling - and because doing a job thoroughly and with quality in mind rarely equates to doing a job "on the cheap", we endorse a knowledge-based sales style.
This does indeed require a high level of training and we look for a good return on our investment. Each Recruiter in the organisation reports on key activity levels each week; they attend a weekly meeting where that are encouraged to express themselves and reports are also critiqued.