Transport for London Work-Life Balance reviews

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Don't work for TfL unless you don't want life outside of work
Customer Service Assistant (Former Employee) –  Stations22 September 2018
This has got to be the worst company I have ever worked for, TfL do not care about their employees, working 7 days in a row constantly doing extreme hours is no way to live a life. Some shift patterns would be 7 days of 5am starts, 1 day off, 1 day starting at 9am-5pm then 1 day off then 7 days on again but this time starting at 5pm and finishing at 1am, where is the work/life balance there? Also getting to and from work at those hours is difficult, TfL do offer a taxi service to work and home, but it's more than likely not going to be a direct taxi, you get dropped off at points along the way home and pick up different taxis, a 30 min journey can usually take anything up to 2 hours, for some this is their only option to get home, leaving staff standing in areas like lewisham or Brixton waiting for their connecting taxis for sometimes at least an hour putting them at risk during the early hours of the morning. This company doesn't care for its staff unless they are at the top of the company, thousands of staff apply for the same jobs when they come out so chances of moving up within the company are slim. Benchmarks for exams you have to pass to get to interview stages are ridiculously high, i.e. 97% pass mark to get to the next stage. Public are rude, you are told to not defend yourself if someone goes to hit you otherwise if you do you will be sacked. Staff morale in most stations is generally low. Staff that like the job seem to have been brainwashed into thinking it's a good company to work for, money is ok, but for the hours staff do it should be more. I could sit here all  more... day listing all the things wrong with the company but I would probably need longer than a day!!! It is a company I would not recommend, the pension is good that is about it, but who wants to live their life working 30 odd years doing those hours? You probably wouldn't see much of the pension as probably won't last long after retirement from working all the unsocial hours all your life.  less
Pros
Free travel only if you live within the tube map network, if you live on national rail within the zones you have to pay for your travel, so not that much of a pro really.
Cons
Shift work, working 7 days in a row all the time, rarely any weekends off, impossible to progress, unless you happen to know people in the right places, boring job, finishing at 0100am and starting at 5am, which means up at around 0230am for work and home at 0230am on a 0100am finish, the company don't care about your welfare, there is no work life balance.
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TFL Review
Statutory and Licensing Approvals Officer (Former Employee) –  London, Greater London1 August 2018
Great Benefits, Good work life balance, good management, great work life balance, short working day only 7.5 hours.
Great opportunities for advancement and training.
Pros
flexible hours
Cons
central london
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Great place to work
Portfolio Manager (Former Employee) –  London21 May 2018
I enjoyed my 3 years at TfL and commend the company for its use of technology to better serve the people of London. For me it was a rewarding experience.
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Productive and Fun Workplace
Information Analyst (Current Employee) –  London10 May 2018
Productive and fun inputting data in systems. Friendly environment and very good staff to work with. Enjoyable learnt a lot. I also had the privilege to learn about some new and amazing systems.

Moving forward given the opportunity to work again with this company I would grab it with both hands.
Pros
Free Lunches
Cons
Long Hours
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Solid working environment
Graduate Project Manager (Former Employee) –  London10 May 2018
All the security you'd expect from a large organisation, with the commensurate downside of bureaucracy. Lots of nice people and some very interesting projects.
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strict and target driven
Senior Reservationist (Former Employee) –  old kent road2 May 2018
general office and admin duties.

day to day tasks and case reports.

temporary placement covering maternity leave.

competitive salary but strict environment
Pros
na
Cons
na
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Supportive and fun place to work
Operational Policy Manager (Current Employee) –  London28 April 2018
Line management is supportive. Workplace culture is positive. Political pressure can be difficult. Lots of opportunities for advancement. Development is encouraged.
Pros
Work-life balance
Cons
Political pressure
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Best company around
Special Projects / Fleet Manager All Lines (Former Employee) –  London15 April 2018
Nice company with progressive ideas and standards. They try hard and change as required good people and good job opportunities as well.
Good in all respects.
Pros
Travel, locations etc
Cons
Can be shift work.
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An excellent place to work where there is always something interesting to do to make a difference.
Programme Director, Group Procurement led (Former Employee) –  London11 April 2018
An excellent place to work with highly skilled dedicated colleagues who are professional and keen to make a difference to improve the lives of Londoners. if you want interesting opportunities this is the place to be.
Pros
Flexible working, free travel
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n/a
Customer Service Advisor (Current Employee) –  London6 April 2018
Pleasant working enrolment, management do encourage development however it isn't frequent enough.

Work life is a little rigid in comparison to my previous work places.
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Good company
Revenue Inspector (Former Employee) –  London baker street.3 April 2018
Diversity and opportunity to progress in a supportive framework. Good union representation ensuring good conditions.
Shifts can be difficult to balance with a life outside the company.
Passengers pay a great deal and suffer much disruption but are generally pleasant.
Pros
Conditions
Cons
Polution in london
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Good working relationship and fun
Train Driver (Current Employee) –  Golders Green24 March 2018
Being out in the country side in all weathers, learning how to deal with train defects and fixing them to get train moving again. .managemen are good to work with, we all have a good laugh together a fun job when thing are running normal.
Pros
Good benefits
Cons
Long hours
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A great place to work
Programme Manager (Former Employee) –  London8 March 2018
TfL is a great plance to work. The company facilitates moves around the company and so you can gain some fantastic knowledge and experience. The benefits and job security are fantastic.
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Day To Day
Customer Service Supervisor (Current Employee) –  London, Greater London2 March 2018
Great Company to work for if you can mange shift work, great benefits and competitive salary packages. Daily responsibilities include managing staff and maintaining a national safe standard for running an underground station. Hardest part of job can sometimes be dealing with difficult customers and what your staff may desire an outcome not favourable to the companies values and ethics.
Pros
free travel pass
Cons
shiftwork
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Responsible for transporting people around London
Enforcement Correspondence Officer (Former Employee) –  Coventry, West Midlands12 February 2018
A huge organisation responsible to transporting people in and around London. Many opportunities for staff to progress and move to different teams to develop career.
Pros
Oyster Card
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Not a terrible place to work
Team Support Officer (Current Employee) –  London, Greater London5 February 2018
TfL offer competitive salaries with good benefits which include free travel on London underground, Buses, Trams and DLR. As well as good pensions.

Promotion can be difficult unless you have a degree.
Pros
Na
Cons
Na
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good
HR Assistant (Current Employee) –  London Bridge Station, Greater London5 February 2018
great company to work for, very flexible with families and always accommodating. I have enjoyed every bit of my time here and I will strongly recommend it.
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camaraderie among workers.
Train Operator (Former Employee) –  Earls Court4 February 2018
there was a good camaraderie and work relationship among all grades of staff. shift patterns were also very flexible as you could always find someone to swap shifts with.
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Go for it
Projeact planner apprentice (Former Employee) –  London Bridge Station, Greater London19 January 2018
organisation as a whole is good, work life and social is balanced, not overly stressed. people are really nice and friendly. Always open to help if needed.
Pros
free travel, GREAT pension
Cons
n/a
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Progressive for a public sector organisation
Principal Investment Analyst Business Partner (Former Employee) –  London, Greater London18 January 2018
No two days were the same but that gave the role added excitement. Worked as part of small specialist team with a very good line manager. Good working environment.

Company has gone through a finance transformation programme and all roles going forward are generic across the organisation. I opted to seek out new challenges working in a project delivery environment and exercise my strength working as a Finance Business Partner.
Pros
Free travel, good overall benefits
Cons
Lack openess
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Overall rating

4.2
Based on 251 reviews
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4.3Work/Life Balance
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