Transport for London Pay & Benefits reviews

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1.0
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Not enjoyable
London Taxi Driver (Current Employee) –  London, Greater London29 January 2019
Self employed London black cab driver.Taking fare paying passengers to their desired locations. Working within agreed regulations. Ensuring vehicle is fit for use by undertaking daily checks.
Pros
Flexible working hours
Cons
Long hours
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4.0
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General Work Review
Electrical&Mechanical Building Services Engineer (Current Employee) –  Stratford, Greater London10 January 2019
Not too bad.
Enjoyable work environment
Good (not great) travel benefits
Helpful teams
Understanding Managers
Not enough room to learn however.
Work can be monotonous
Pros
Great teams to work with
Cons
No opportunities for progression
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2.0
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Designed to keep union weak and staff morale low
Customer Service Assistant (Former Employee) –  London, Greater London17 November 2018
TfL may be seen as a great company to work for, depending on your role and perspective.

If you want to be reasonably well paid, then yes, it is, in comparison to other government and some private organisations. If you want good benefits, the free travel is great and there's a decent pension, provided you stay within the company for the rest of your working life.

Now onto the other things which you will likely only hear from operational staff. You know, the ones who keep London underground from stalling to a complete halt when the ancient trains fail. There is ZERO work/life balance. You will be lied to and abused by members of the public and you will come to hate people, you will live for that ever so distant day off, and be incredibly tired each day at work.

Your only support line are your colleagues, as they live and breathe the same conditions as you. But TfL's 'policy' of moving staff on as soon as or before they even settle, coupled with movement of staff who are desperately searching for a location which offers better shifts and management, means that staff have low morale and low support.

Most staff get stuck because of the benefits. But they are either desperately unhappy with the shifts, brainwashed into thinking it doesn't get any better than this outside of TfL, and complacent in being in a job with union protection, free travel and never having to take your work home with you.

On average, chances of progression are slim (you could end up waiting over ten years for a chance at promotion) if you're lucky enough to be selected (pass rates for assessments
  more... and interviews are unreasonably high). The management is a shambles and the politics is ridiculous. That being said, most of the staff are really nice people.

So to sum up, the operational roles in TfL are not great, unless money is your only desire. Also, the benefits are there because the unions fight for them, not because TfL care about their employees. And with the recent changes in the way London Underground work, union strength is waning. You often hear people say it used to be a great place to work, but those days are a distant dream.
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Pros
Staff travel; Pension
Cons
No work/life balance; bad management; politics
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4.0
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Job Satisfaction
Compliance Administrator (Current Employee) –  London12 November 2018
Working for TfL gives a sense of meaning. That you make a difference to the running of the transport system that keeps London moving.

Lot of benefits and opportunities to move within the company is convenient and encouraged
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2.0
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Too much internal politics
Customer Service Adviser (Current Employee) –  London12 November 2018
For a company that boasts a high level of Customer Service, Transport for London is shambles internally. There is a ridiculous level of red tape and favoritism resulting in huge pay gaps from one band to the next. Promotions are handed based on connections rather than skill and proactive efforts to get yourself recognized are ignored as you identify yourself as a potential threat to senior management through job competition.

As a non-permanent employee you also get no benefits what-so-ever. Compared to completely free travel, better healthcare, private pensions and even personal loan options for all permanent staff, non-permanent members get none of the above.
Pros
None.
Cons
Unbalanced pay, zero promotion prospects, favoritism based on connections, high risk of job loss if you speak up.
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5.0
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Productive and Fun Workplace
Information Analyst (Former Employee) –  North Greenwich Station23 October 2018
Lovely Place to Work Very Good People interesting bunch of characters. I enjoyed working here I learnt a lot about myself and really enjoyed every minute of it I was able to work hard and enjoy all my challenges.
Pros
Long Hours
Cons
Long Hours
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5.0
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Great Place To Work
Customer Service Assistant (Current Employee) –  London, Greater London4 August 2018
I am exstreemly proud to be part of TFL. This is a great company to work for with many many benefits. Standards are set high and I am expeted to exceed thos dtandards
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4.0
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TFL Review
Statutory and Licensing Approvals Officer (Former Employee) –  London, Greater London1 August 2018
Great Benefits, Good work life balance, good management, great work life balance, short working day only 7.5 hours.
Great opportunities for advancement and training.
Pros
flexible hours
Cons
central london
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4.0
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Good place to work
SAP Data Management Analyst (Former Employee) –  London, Greater London1 June 2018
Working within TfL you had a good worklife balance. Managers actively encourage personal development. The benefits are good however the pay doesn't actively reflect the work you do.

Unfortunately due to the nature of the company, it can become very political at the higher levels with budgeting and recruitment.
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4.0
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Excellent company and benefits
Regional Support Manager (Former Employee) –  London25 May 2018
Good work life balance, excellent benefits and staff and customer focused. Good IT systems and process. Good staff progression and regular training for current and new positions.
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4.0
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strict and target driven
Senior Reservationist (Former Employee) –  old kent road2 May 2018
general office and admin duties.

day to day tasks and case reports.

temporary placement covering maternity leave.

competitive salary but strict environment
Pros
na
Cons
na
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4.0
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Good working relationship and fun
Train Driver (Current Employee) –  Golders Green24 March 2018
Being out in the country side in all weathers, learning how to deal with train defects and fixing them to get train moving again. .managemen are good to work with, we all have a good laugh together a fun job when thing are running normal.
Pros
Good benefits
Cons
Long hours
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5.0
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Helping keep london's streets safe
A Principal Traffic Control Engineer (Former Employee) –  PALESTRA LONDON14 March 2018
Challenging environment with many areas of personal development available. Significant planning and skills within a team providing much needed communicaton skills. The end game being to keep londons roads safe for all users at all costs.
The work ethic is fabulous and all teams support one another
Pros
Excellent benefits and flexible working
Cons
Out of hours works on site
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5.0
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A great place to work
Programme Manager (Former Employee) –  London8 March 2018
TfL is a great plance to work. The company facilitates moves around the company and so you can gain some fantastic knowledge and experience. The benefits and job security are fantastic.
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5.0
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Day To Day
Customer Service Supervisor (Current Employee) –  London, Greater London2 March 2018
Great Company to work for if you can mange shift work, great benefits and competitive salary packages. Daily responsibilities include managing staff and maintaining a national safe standard for running an underground station. Hardest part of job can sometimes be dealing with difficult customers and what your staff may desire an outcome not favourable to the companies values and ethics.
Pros
free travel pass
Cons
shiftwork
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4.0
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Not a terrible place to work
Team Support Officer (Current Employee) –  London, Greater London5 February 2018
TfL offer competitive salaries with good benefits which include free travel on London underground, Buses, Trams and DLR. As well as good pensions.

Promotion can be difficult unless you have a degree.
Pros
Na
Cons
Na
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4.0
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Progressive for a public sector organisation
Principal Investment Analyst Business Partner (Former Employee) –  London, Greater London18 January 2018
No two days were the same but that gave the role added excitement. Worked as part of small specialist team with a very good line manager. Good working environment.

Company has gone through a finance transformation programme and all roles going forward are generic across the organisation. I opted to seek out new challenges working in a project delivery environment and exercise my strength working as a Finance Business Partner.
Pros
Free travel, good overall benefits
Cons
Lack openess
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5.0
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Very responsible role
CSA (Current Employee) –  London20 November 2017
Good place to work, Its a job for life. Good remuneration package with final salary pension and competitive salary. great people and opportunity to progress.
Pros
Free Travel
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5.0
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Fun, fast paced and demanding
Customer Service Advisor (Former Employee) –  London27 October 2017
Great company to work for and lots of different departments to work in.
TfL is known worldwide for it's Transportation system and the first company to use contactless payment to pay for travel.

Fast paced environment and pinnacle to keeping London moving and gettng the growing population in and around the capital
Pros
Available Overtime, Parking facilities, Canteen, good wages and benifits
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5.0
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Amazing to part of such an integral part of London life
People Management Advice Specialist (Current Employee) –  London20 October 2017
We keep London moving, you feel part of doing that. Management are wonderfully supportive of flexible working. Great benefits and pension. People are friendly and collaborative.
Pros
Part of a crucial part of London life
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Overall rating

4.2
Based on 278 reviews
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