Speaking to my teams via conference calls
Shearing work load
Ensuring everyone gets support needed to achieve their targets
Working with tight deadlines
Being on the top of the deadlines, KPI's and SLA's fulfilling.
Consulting with line manager if needed, always really helpful
Reporting back to client and TG senior Management
Driving within my region
Daily, Weekly, Monthly, client meetings.
Peak planning, post peak review's/ Meetings
Work hard- Have fun- Make history
Fulfill client requirements at the highest standards when peaking, was the hardest part of the job.
Helping people to get back in to employment. My teams wining and achieving results stories. Developing teams an individuals, was the most enjoyable part of the job.