Hi there, please can you call me directly if this issue is still outstanding? We always pay the agreed rate, and pay the hours that were confirmed for you. There is no instances where a direct contravening of this can take place with the processes we have in place at the businesses. If you have additional money deducted, then i would assume this is taken by the payment company you choose to use. As we take nothing from the rate we agree with you.
If i am right in thinking you are the person that agreed a rate with us initially, which was then to rise the week after if the first week was completed sucessfully, however you jacked the job on that week without any notice, and then demanded that we pay you the higher rate for the following week. We offer rate incentives for people who are reliable for us. You got paid in full for the work you did, and you caused us no end of issues on site due to you leaving site the way you did.
The manner in which you communicate, it seems that you not being on site may now actually be a good thing.