Towergate Insurance
Get weekly updates, new jobs, and reviews

Towergate Insurance Employee Reviews

Job Title
All
Location
United Kingdom123 reviews
Showing all 123 reviews
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good company to work for not enough progression through success good pay good benefits great location in manchester great people and staff are amazing
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
They lie in the interview to get you interested and when you carry the teams workload they don’t take that into consideration when other positions become available. They expect you to take on others work when they leave alongside your own and expect it to take the same amount of time as your own work. Not a nice atmosphere.
Pros
Casual Friday
Cons
Don’t take feelings into consideration eg stress
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very knowledgeable staff and a friendly place to work. Lots of support and advice where needed and you are well looked after. Can be quiet at some points during the year
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Low pay and no promotion chances.
No work life balance.

No working from home allowed even though my role would be able to.

Wouldn’t recommend them as an employer.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
10 min breaks were introduced. Management said this. "if you abuse this they will be taken away" sums up the management style to treat adults like primary school kids. Management have bullying tactics of staff. Condescending and patronising. There's been a mass exodus of staff to neighbouring insurance companies in Telford. Seen employees reduced to tears at work.
Was this review helpful?
Rate your recent company
Share your experience to help others
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
this is a great company to work for with a great range of diversity throughout the company and all members of staff are great. very challenging workplace, with new challenges everyday with no opportunity to slack off at any point.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Experience at the company was very poor. Cooperation between management and team was none existent and most importantly not support at all.

Communication was also a problem
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
systems they use are the worst, things could be much easier considering the systems are editable by themselves.
it may be worth doing the job if you love over complicated systems and not earning the money to match,

not fun.
Pros
resigning
Cons
management
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not a good company to work for avoid at all costs!!! They b!tch behind your back unless your in with the click! Poor pay and poor management they expect you to work all hours for nothing back
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Complex, engaging and rewarding job job, Was recognized for work done and achievements. Was encouraged to work proactively and was involved in process change and development across the company.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I was with this company for just over a year and I was promoted to a different department within 6 months. The people are friendly, if a little cliquey, and they are mostly passionate about their jobs.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The office environment is incredibly hostile as a new member of staff. The management style used is bullying and scare tactics. The salary doesn’t match up to the amount of work you have to do. I would not recommended working here at all
Pros
Free fruit
Cons
Management
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
a typical day at work would be selling professional insurance on the phone to customers, ensuring they are understanding of what they’re buying, taking payments over the phone and managing the inbox, a day was really fast paced and non stop which i enjoyed.
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I was part of acquisition by Towergate so I did not go through the full recruitment process. As a result of the acquisition i relocated from east London to Shrewsbury in Shropshire
Pros
Local and good management team
Cons
Pressured environment
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I worked in 2 departments over a 4 year period. There was not enough staff in either department meaning it was a very busy and stressful environment. Procedures constantly changed and you would be given variable guidance depending who you asked to help. I saw many friends break down over my time here due to the stress of working there
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bad company to work for. Treat you like kids. A lot of strict rules it’s not a mature working environment more like being at school with the way management treat staff. Childish office management & bad work ethic through whole office. Bad benefits and poor pay.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I found Towergate Insurance Company to be a very good organisation which I really enjoyed working for. They are a very professional company and cover all various elements on behalf of their clients within the industry.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The big bosses in their ivory towers do not care about the hard working employees in the offices, this is clearly seen through the disguting wages they give to their employees. The business only cares about making money, they really don't care about their employees. If they did, they would be paying us a more reseaonable wage for the amount of hard work and effort that we put into this company.
Pros
Location
Cons
Wages
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
typical day can vary from time to time. Some days are busy and some days are quiet.
People you work with are lovely and are welcoming. Some times can be a fun environment to work in and others can be very stressful.


sometimes the work could be better and could get on top of somethings, but others the days are fine.


It is a good place to work, however wish there was more benefits.
Pros
Lovely people
Cons
Pay
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A very successful company that has greatly expanded over recent years and continues to be a forefront in insurance providers, but has in some ways lost the personal touch of ensuring the needs and support required by their employees. Has a frequent staff turn over and salary levels are low in comparison to rivals.
Pros
compliance bonus
Cons
work environment, management, lack of employee support
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
While I was working at Towergate Insurance as a Customer Service Advisor, the team I was a part of was extremely clicky. It was like being back in school on the playground. Constant bitchiness and unprofessional behaviour - mainly coming from management.
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Towergate Insurance. Our community is ready to answer.
Overall rating
3.1
Based on 123 reviews
5
14
4
37
3
36
2
14
1
22
Ratings by category
3.3
Work/Life Balance
2.8
Salary/Benefits
2.5
Job Security/Advancement
2.6
Management
2.8
Culture