No team leader contact at all! They didn’t even introduce themself.
But the team leader on shift would immediately ‘tell you off’ if you made the slightest mistake or if you dropped a chat. You were watched like a hawk and only ever given negative feedback. No positive feedback at all was ever given making me feel worthless. The amount of interactions we were expected to deal with was ridiculous.
It was a lonely job with zero support.
Quarterly bonus, family fun days, free cafe (but homeworkers obz can’t make use of this).