I was very excited at the prospect of having a full time job. Typical day - My main duties were in the back of house in the kitchen area, washing up, and helping the chef. The work was full on, very busy indeed.
There wasn’t time to learn anything new, I had worked in a kitchen environment before, so had some experience, they seemed to let me get on with washing up etc.
Management seemed ok, and praised me for the work I was doing on two different occasions, they seemed pleased with my work, which made me feel good about the job, albeit very tiring because of the long hours.
Breaks, if you manage to get one are not organised at all, employees struggling to get a full break, if at all.
The hardest part of the job were the hours, which is why, at the end of the first week, I asked the manager if my hours per day could be reduced, I was told that maybe a part time job would suit me and they let me go. I know I would have enjoyed the job had it been 8-9 hours a day with structured break times. Would that not have been full time? I feel let down and disappointed that at 18 years of age I was expected to work from 10a.m to end of business, which was 11.30p.m. Apart from anything else, I did mention that I thought that was illegal, only to be told that, it’s a split shift, as I get an hour break inbetween! Isn’t that a dinner hour!? I’d call it slave labour. Am I bitter? Of course I am.
Foh (Former Employee) – Lincoln, Lincolnshire – 21 August 2018
Awful place to work for!! Management were only there on the quiet days!! The general manager never does any closes, and spends most of the time upstairs. They talk about members of staff openly which I think is awful management. Loads of staff have left which says it all. The only good point is the 33% off when dining with friends, and some of the staff were very friendly!
Bartender/waitress (Former Employee) – Bolton, Greater Manchester – 12 August 2018
There's never a typical day at Toby. There's always something different going on, only thing that's consistent is customer service. i learnt how to better myself and to learn different roles than just my job description, though you never get credited for it. the staff are fun and amazing to work with. the hardest part is the long hours and the fact that it was under staffed most times. the most enjoyable part was the customers, its always a pleasure meeting new people.
Cleaner (Former Employee) – Eastbourne, East Sussex – 30 July 2018
This is the worst job I've had. It has been physically and mentally draining. After I finish my shift I go home and then have to sleep for 14 hours just to recouperate. Every single shift without fail, I've vomited at least 3 times due to the complete lack of hygiene from customers and the state they leave the place in. Even though it's only 2 hours a day, it isn't enough. You won't actually work for the carvery, you're a subcontractor for AOK cleaners. You don't get any of the benefits listed in the description and you'll get treated like dirt, and Ike a child if you don't get everything done in the allotted 2 hour time slot, which isn't enough time if you were able to see the state of the restaurant. If you read the reviews I highly recommend you find a different job.
The only Pro is 50% off one breakfast, and only if you choose to work mornings.
Completely disgusting management, honestly everything about the job is horrible.
Barista (Current Employee) – Merseyside – 17 July 2018
I love working in the Toby Carvery. Food is delicious, very clean tidy restaurant and welcoming staff. I also love helping customers and putting a smile on there face by having a simple conversation about there Day.
Cook/Chef (Former Employee) – Morley – 6 June 2018
Got made part of the family so to speak . Loved it working here. Brunntcliffe Ls27 . We had fun at work not too much tho. Had even more out of work to with the team. Everyone got to know each other very well which in return made us a better team.
Front of House Staff (Former Employee) – Lincoln – 3 June 2018
Management are more obsessed with arbitrary goals than the well being of staff, which is reflected in the poor customer service. Negative place to work as all staff were concerned with themselves, giving no time to train newer inexperienced members, yet berating them when they make mistakes, rather than working with them to improve.
Bar Team Leader and Waitress (Former Employee) – Portsmouth, Hampshire – 23 May 2018
I really enjoyed working for this company, i felt like a valued member of the team. They always offered progression and the support alongside this. The hardest part of this job was leaving, but I only left to study in a college out of town.
FRONT OF HOUSE TEAM MEMBER (Former Employee) – Southend, Essex – 1 May 2018
I was a waitress and my duties included taking orders, delivering food to the table and taking payments. I had to interact with customers and build relationships to ensure customers would visit the restaurant again. The management were visible and i could ask for assistance if needed. I enjoyed the front of house duties of this role for example greeting customers at the door and chatting when at the tables.