Thrifty Car and Van Rental
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Thrifty Car and Van Rental Employee Reviews

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United Kingdom168 reviews
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4.0
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Really lovely people, enjoyed the job.

Upper management didnt communicate and made me redundant after promising job security due to the shutting down of department.


HR never replied to emails about furloughing me as they made me redundant just before COVID
Pros
Great people
Cons
Hr
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1.0
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I am going to be very honest about this review.

An extremely poor place to work with bad pay. My job in Thrifty was not just a job it was unfortunately a lifestyle as me and my colleagues were treated like animals. During my shifts i had to clean countless amount of vehicles which was completely fine as I signed up for this. The worst part was me and my colleagues could not even take a 5 minute break! as soon as one job was finished the manager would give us another job that was finished then they would throw more work our way! I mean have a heart! we are human beings not machines! If you need a cigarette break then I suggest you drag on it as quickly as possible otherwise a warning is headed your way for "hanging around and not doing duty". The manager was never satisfied with our work the least you can do is praise your employees to boost morale but no, their bossy attitude and ego was always in the way and we all despised this. The branch supervisor was no better as they kept on complaining about how we did not do our job properly (clearly letting out her frustration at the workplace). She would receive angry customers which would make her angry and then let it out on workers. There is no surprise customers have reviewed her negatively on google and other websites. My negative comments are towards higher staff as they do not provide a professional working balance to us. They really do not care about us as in my years of working at thrifty I received no training whatsoever!

working with colleagues was OK as there was plenty of backbiting and snitching throughout our branch
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Pros
driving nice cars, keeping busy and active
Cons
upper management do not care, work very hard for bad wages, no training
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1.0
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One of the worst companies to work for as pay is awful no proper training or meetings office staff come and go as no one stays there too long. Office staff complaining about drivers & valeters and do their own thing & doing things they are not supposed to do.
Pros
None
Cons
Low pay high turnover of staff no training at sll
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1.0
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After 6 months of poor management and back biting colleagues, I was glad to see the back of Thrifty. Don't work here if you value your sanity. Appalling work environment
Pros
None
Cons
Everything
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3.0
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Good company to work for, relaxed atmosphere, decent management.can be fast pace at times, knowledge of area is an advantage. Must enjoy driving from small cars to large vans.
Pros
Flexible working, clean job
Cons
Hours not guaranteed
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5.0
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Manager is the best boss I've ever had couldn't ask for better . Nice work atmosphere, nice staff and it's always nice.to get to drive lovely cars ..
Pros
Work culture
Cons
Reversing vans!
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5.0
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This is a great friendly company to work for. Great perks and can make excellent commissions and great bunch of people to work with and friendly atmosphere within locations
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5.0
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I loved working there, I should never have left. Great team fantastic support from all of the team.
Work life balance was good too.


Only reason I left was it was a zero hour contract and I needed security. t
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4.0
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I really enjoyed working at Thrifty as it suited around my other commitments being zero hours. Management were always fair and you could work as many hours as you wanted. Shame the wage was in line with minimum wage as I would of have stayed if it was increased.
Pros
Nice cars & work as much as you want
Cons
Pay is not great
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1.0
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Started off as an apprentice on a 1 year contract. 2 years down the line I'm still an apprentice with no end in sight. The apprenticeship itself is not run by thrifty but by a third party so not all blame goes to thrifty but the way they have handled my situation is an utter disgrace. Still on apprentice wages as well even though i share the exact same workload as my colleagues. Upper management is a joke in thrifty.
Pros
Nice Colleagues. Nice cars
Cons
Management, unsociable work hours, expected to do too much for how little you get paid.
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4.0
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good people to work with as work colleagues clean environment and just zero hours contract this is a not a good way to employ people and not beneficial
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3.0
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I enjoyed the job and worked with great people and there was always something to do in the workplace also the manager was great to get on with and if had any issues could speak to him .
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1.0
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Terrible organisation, they throw you into the deep end with no help or guidance. Hardly no training, they lie to you about pay and benefits. The worse thing for me was the expectation to not have a break, or if you did ask for your break it wouldn’t be the full hour (that was unpaid) it would be a 20 Min quick sit down and eat your food at your desk (if you can). Branch manager just pushes their work onto the CSR’s adding to the pressure. Management was a joke I’ve never in my working life met a useless bunch of wet flannels, their full of sarcastic remarks that don’t help you when your new to a role. In my opinion mistreat customer, especially retail. Made me feel incredibly uncomfortable being made to create rental agreements without proper training, staff belittled me in front of customers on several occasions.
Pros
The cars, the drivers team
Cons
Almost everything
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4.0
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Fair, good team
Great selection of vehicles

Up to date and clean take all precautions with cleanliness.

Many jobs but plenty of people to help.

Online training
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1.0
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Worked for thrifty for nearly 5 years and how much it had changed When I first started as QI to then working as CSR it was amazing we had good support and everyone got along within our team at the branch. Around the 3-4 year mark things started to go downhill with people being moved into higher positions within the company making silly stupid Task sheets to complete to say you have done this and management Don’t have a clue themselves a good company to work for has turned into a total disappointment and this due to how the company is run
Pros
Lovely cars to drive and I had a great team that I worked with
Cons
Management don’t care
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5.0
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A great place to work where the senior management work closely together.
A 'family' environment where all management including our Director are very friendly and approachable.

I would highly recommend working for this company.
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1.0
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I was placed on furlough one day and then released from my job role the next. No reason, no call or correspondence from HR.
The whole company is an absolute joke and I don't believe that one person there knows what they are doing. If your face fits you're good but if not you will know it.

Management is appalling. I will be fighting for unfair dismissal
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5.0
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The job is to collect vehicles and deliver vehicles to customers and dealerships in and around colchester and around essex, you are responsible to make sure there is no damage on collectin vehicles
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1.0
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HR and management don’t care how long you at work no social hours, also don’t deal with matters if you racially been abused by customer or colleagues never there to support you.
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1.0
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If you don't mind valeting cars all day apply for this job more valeting than driving outside in all weathers but apart from that not too bad .sent home early without pay if no work zero hours contracts
Pros
Driving nice new cars
Cons
Everything else
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4.0
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Excellent company to work with. Chance of career progression. Colleagues all get on well. Relaxed pace environment. Great discounts and benefits overall amazing
Pros
None
Cons
None
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