Although the people you support can be challenging it's the Management that are the biggest challenge!
The other challenge that needs to be addressed is the questionable training. If you go elsewhere they would question your knowledge and ability straight away.
Finding the will to go into work, being apprehensive about answering phone calls, not being supported, the list goes on and on and on...........
The other staff - especially the CSL's and Team Leaders.
Not being treated like a human being by the lower management and having to fight to get a day off once in a while
Christmas rotas not being submitted until 2 days before Christmas. How can you plan anything like that?
Being so overworked with extra tasks that the new CSL demanded to be done that the quality of care for the clients was compromised. Also they kept recruiting new staff that couldn’t drive so if you were a driver you were put upon on a daily basis but never given any appreciation for. Plus a manager who would blow her stack at you and tell you to leave if you ever went to her with a complaint about your hours or bad treatment. No rota’s On time. Bad management.
Never getting support from current management or seniors unless you are in the clique.
Answered - Support worker full time (Former Employee) - Essex
Lack of support and the expense of supporting clients...
Answered - Support Worker (Current Employee) - Devon