Don't do it
Their are those that will work and those that won't and they're happy to sit and watch those that will. Higher management don't support the CSL's or, the TC's. Poor pay for what you're expected to do. Low staff morale & it's a case of who you know not what you know to get on with this company.
ProsThe supported people and support workers
ConsLong hours, poor pay working with minimum staffing levels. Poor sleep in rate.