The Works Stores Ltd
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The Works Stores Ltd Employee Reviews

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United Kingdom439 reviews
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3.0
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Fast paced
Great place to work with lots to do,I loved working at the works as I worked with a few really good and fun people,the hardest part was stock stock take due to having thousands of products which we had to individually count, my favourite part of the job was getting to demonstrate products to the customers which was a lot of fun,I learnt a lot at The works and managed to work my way up to supervisor the only downfall to the company was the management with lack of communication between departments and difference of opinions on how things are carried out for example office paperwork etc.
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4.0
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caring
good work place for my work experience helpful staff who learnt me what to do in the store and helped me with anything i got stuck on. friendly helpful staff and was very relaxed
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5.0
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New stock always exciting
I love interacting with customers, which we are allowed to do. Fantastic customer service and exciting when customers show you what they do with the products. I work with fantastic work collegues they are great. Always new stock coming in. I have never bought or read so many books.
Management are really lovely and friendly.
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2.0
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Poor experience
A poor training experience. A manager who would take 3hrs to explain a two minute task, would constantly make unprofessional and personal attacks and would quite often give me the silent treatment. Unprofessional and soul destroying
Pros
25% discount
Cons
The manager. Just awful. Unrealistic expectations and unmanageable deliveries
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5.0
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Great company
Only down fall is having a 4 hour contract, which now has been changed to a 12 hour contract.
Great colleagues,great customers.

Love interacting with the children and demonstrating the products.
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5.0
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Brilliant!
I am currently a supervisor at The works and I absolutely love it! Outstanding work/life balance, I have never worked with such amazing people before, everyone is so kind and the management truly care about their staff. I love my job and I’ve never been so happy in a job. The only down side is that my contract is 8 hours so the pay isn’t always great but it’s a great learning experience and a fab company if you’re looking to advance
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5.0
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fun and enjoyable place to work
great place to work now new management in, bit of a pain having to move stock downstairs but are moving into new premises in town shopping center, all staff are very friendly and willng to help
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5.0
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Fun workplace, just busy
Learned more about retail, how to deal with customers if they asked for help, and everyone was very friendly to get along with. Always there if i needed some assistance.
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5.0
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fun workplace
a typical day at work would like

.working on the tills

.putting stock out

.interacting with customers


the hardest part of my job

.making sure stock went where it was meant to go

. bringing in deliveries fast and efficently


managament


. the mangers were helpful

.easy to talk to

.helpful if i was confused

.very understanding
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4.0
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fun, a bit repetitive
loved the working in my particular store, colleagues were amazing and friendly, decent customers and not a difficult job at all - mostly unloading pallets and putting stock out on the floor, customer service in-between.
The company itself doesn't seem that great, basic pay, constantly cutting hours. staff can sometimes be expected to do far too much when there's not enough people in to run the shop properly
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2.0
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Stressful and Dangerous Workplace
Outright bullying taking place by all ranks up to divisional managers in plain view of the entire workforce with no comeuppance. Targets are entirely unrealistic: add-on sales are required for EVERY sale during Christmas, those that don't hit this are disciplined.
Workplace health and safety is ignored and I have seen serious accidents happening to both staff and customers due to this.
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4.0
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Very good
They could do with more staff some days was Okai I learned how to work a tills meet new people the manager was amazing and very kind it could get busy the hardest part was putting baskets out and getting delivery in and the most enjoyable part was meeting new people and earning money cuz I was on jsa before I started and the manger was amazing and understanding
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4.0
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Fun, too focused on upselling
Enjoyed my brief time here; havent a bad thing to say about any management or staff i worked with. Only complaint was the fact your expected to sell things like pens and novelty items with practically every purchase
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5.0
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This company is great to work for and im very happy with my role in the company
I very much enjoy my job,I'm calm and happy, always happy and excited to head to work. My manager is supporting of family life,fair and straight talking. I enjoy interacting with my customers and my jobs,iv learned so much and will continue to do so. Great benefits to working with this company.
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3.0
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productive OPERATIVE in picking
Good experience very nice clean an helpful but not enough tea breakes . Should be more overtime .Shoul get paid travel expenses.Would like to work there again.
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4.0
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Nice place to work other than the salary.
Friendly atmosphere, relaxed yet fast paced, customers are usually kind. Other than the pay it’s a good job, however would not recommend for a long time career.
Pros
Friendly staff. Friendly customers . 50% off at Christmas and 25% off for rest of year.
Cons
Salary. Holiday hours.
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3.0
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Fast workplace
You have to picking the orders in boxes by building your own palette.
Then pull the finished pallet to wrap, and start new pallet. All day picking orders walking with pallets between aisles.
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4.0
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simple
Working for the works was a really lovely way to ease into the working life. It was my first job and I was rather young but it taught me skills that I’ll never forget
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5.0
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Excellent place to work even if it was for a short time.
I honestly loved working at The Works. The management were excellent in training me on the tills and I felt I would of flourished in that role, given it was a permanent role rather than a temp job. All the staff were lovely to work with and even though it was minimum wage, during busy holiday periods you would have more than enough hours.
Pros
Great work environment, Excellent management, Good work hours.
Cons
It was a temp job.
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1.0
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Avoid
Avoid at all costs, area manager is by far the worst ambassador for the company. She swans around picking up stock for bigger stores and slyly fills out a visit report without stepping foot on the sales floor. Pizzo constantly sending ‘shamazing’ emails which get deleted and slated on conference calls.
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3.0
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The works
Brilliant job
But contracted hours are bad .

Only get a 8 hour contract , one month could work 30-40 hours per week and next month could work 8 hours per week .
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Overall rating
3.3
Based on 517 reviews
5
144
4
123
3
98
2
63
1
89
Ratings by category
3.3
Work/Life Balance
2.8
Salary/Benefits
2.9
Job Security/Advancement
3.1
Management
3.2
Culture