Fantastic colleagues & service users
Support Worker (Former Employee) – Southern Bay – 8 January 2019
I worked for the Wallich for over 3 years and have some good and bad experiences from my time there.
Firstly, you get to meet some real characters in the client base and the support work can be challenging with a high workload (depends on project) but ultimately rewarding when it works. You have the chance to make a small, positive difference to important journeys for some services users and that is worthwhile.
My colleagues couldn't have been more supportive and helpful and always had your back no matter what and that was important to me because, as mentioned in other reviews, the management was of a very poor standard.
I could go on for several paragraphs but ultimately there was a lack of consistency and very poor people skills among management which affected not only staff but clients too. This made it an incredibly frustrating workplace to be in.
Within my project there were elements of micromanaging and a limited scope for working off your own initiative which was incredibly stifling to what were brilliant support workers at the project.
There salary is middle of where support work salaries generally are.
I was unaware of the possibility of advancement/ progression withing the organization as I did not want to climb that particular laddder.
Job security I believe is better than it used to be although there has been a reshuffle of some projects with redundancies made.
I would have been tempted to rate a 3/5 but the poor management and poor work culture has made me rate 2/5.
Any potential employees should treat this as a stepping stone to move on to better run organizations with a better paid salary. The experience gained with the organisation (in some projects) however can be fantastic and can be of great benefit in the future in other roles.
Clients and amazing staff