Sales Associate (Current Employee) – Rotherham – 19 February 2019
Poor management in most stores of this company. Associates hired are usually really friendly and easy to work with though. Shame i cant say the same for management. Always feel looked down on and made to feel like i don't belong in the company despite spending over 4 doing everything i possibly can to make their lives easier, bending over backwards to get deadlines met. Unfortunately now i am looking for a new job as i feel my superiors are trying to push me to the edge. Everything else about the company is good, just comes down to how you're liked and treated by management as to whether you receive some of the benefits that some associates do.
Customer Service (Former Employee) – Carmarthen, Carmarthenshire – 17 February 2019
had my first day it was very welcoming and had learned a lot how to use the tiles and organise the shop floor management was very welcoming and show every one how to use stuff and made sore we was ok and felt comfortable whit using the tiles and helping customers
warehouse worker (Former Employee) – Woking – 7 February 2019
Every day was a nightmare, the management really dont know how to manage workers they all harass workers and keep on demanding a sense of being higher than everyone else. they kept on making me stay over night by guilt tripping me.
The mangers were so absolute garbage at giving instructions. They would tell me to do something in the vaguest way and when i asked them to explain it to me as i was new they would then waffle.
Associate (Former Employee) – Bristol, Bristol – 6 February 2019
Management team were quite frankly awful, rude and unorganised. Constantly doing the same thing (fitting rooms) which is the most boring, unhelpful thing in the whole shop. Tragic to say the least. Finishing at 10pm twice a week, the shop floor was always left untidy and unorganised making it hard for early starters or night shifters. Me being an early starter quite often, this came with a lot of stress.
After working a certain amount of hours per shift, you are allowed a break
standing up at the tills serving or tidying up the racks and helping out in the changing rooms. i learnt that some people as managers do not care abut how you feel they just cared about the brand. some management find one thing to fault you at and use that as something to pick at you or watch you over every time. that particular store is one of the best stores i have been to in terms of what they well and probably because they have three stores.
the hardest part of the job was not fully knowing my right as it was my first job and i was pregnant and not knowing how to voice that to my manager. and then once i did feeling like no on cared when my feet was starting to hurt.
the enjoyable thing was making friends and being able to work with one of my friends at the time
Not that bad if work is not your be all and end all.
Associate (Former Employee) – London – 1 February 2019
“Management” manage as if they have no duty of care. You are expected to get your hours for the next week at the last minute and be happy with that. Minimum wage and yet they sometimes expect you to be ten mins early to have a briefing or wait ten mins at end while someone else has theirs. That is basically illegal. If someone else is late you’re supposed to wait for them to relieve you - how is that fair? It’s all about the personality of the manager really - some are better than others. 10% staff discount not really that great. They go on and on about working as a team but truth is you’re not really supposed to chat to your colleagues - how does that work?
Retail Assistant (Former Employee) – Sheffield, South Yorkshire – 16 January 2019
I was made to feel pressured into working many more hours than I was contracted for and the management did not really listen to any stress concerns when struggling to balance uni as well. Shifts always go fast but you are expected to learn and do a lot as a normal assistant.
10% discount and good pay
Long hours and people talking behind others' backs
Associate (Former Employee) – Bournemouth, Dorset – 3 January 2019
Overall, I really enjoyed working with the team that I did at TK Maxx and the pay was really good especially for my age group. I was on a 16 hour contract but was often scheduled for much more than this which was tiring and everyone was kept behind for much longer than scheduled. It was often very rushed and there was rarely enough associates working in the evenings. Management is quite messy but the store itself teaches you a lot about retail especially as I wasn't really trained for anything I was just expected to teach it to myself but I did enjoy working with the team I did
You’ll be expected so clock out and continue to work as it’s impossible to get everything done. Higher management are aware of this issue in every store - but you are seen as a number - easily replaced
warehouse operative in receiving department (Former Employee) – Knottingley, UK – 2 December 2018
The work there is not bad, comparing to some places and sometimes I enjoyed it. At times it was interesting. Management was poor (my department), attitude was quite poor, becausethey have a really hypocritical policy there. The only thing I really enjoyed, were the people that I worked with.
If you value your mental health then DO NOT apply to join at any TKMaxx store. You will be overworked as all stores are understaffed and you will be set impossible tasks to complete. If these tasks are not complete then you will be scolded at the next working day. This is a continuous cycle as the workload is too much for one person. The Rota is always up late in the week so you cant plan ahead. Random working hours (3.30 - 8 30 for example) so you have no work life balance. Management is terrible.
Working here is nice because all of the staff get on and everyone knows and helps each other. Very welcoming. Typical day is usual retail tasks, tills and tidying mainly. Only downfall of this shop is that there are no consistent hours. I usually do four hours one day from 7 in the morning and 7 hours the next day working until 9pm. Management are very friendly and easy to talk to.
Good pay for retail. Nice people and company to work for.