My day to day job includes
● Attending to customers
● Providing knowledgeable advice in a confident manner
● Replenishing stock
● Processing customer refunds and exchanges
● Arranging displays
● Recommending merchandise
● Monitoring for any fraudulent activities and reporting fraud alerts
● Cash handling
● Re-ticketing and retagging products
● Ensuring the shop floor and store environment is of immaculate
condition and safety
● Processing online orders
● Maintaining knowledge of current sales and promotions
● Dealing with any complaints and queries.
● Building relationships with customers to increase level of
As a result, I have further strengthened and enhanced my communication,
leadership, customer service, team working skills, confidence and
understanding of retail. Getting to know the regular customers has helped
to strengthen my interpersonal skills.
Furthermore, this role has deepened my understanding of the value and
importance of accounting in business and why it is referred to as the
‘language of business’.