Associate (Former Employee) – Woking, Surrey – 15 February 2018
I worked here for a short amount of time, as I worked here I had an amazing time with the other staff. the work ethic was amazing and mostly everybody liked working there and was motivated, the job itself was an average job and sometimes it would drag a little bit but the day would usually go quite quickly. If you are looking to apply for this job get ready for a packed day with amazing and funny staff working around you. I miss this job and wish I never quit personally.
Associate (Current Employee) – High Street Kensington Station – 25 January 2018
I'm a regular associate who serves customers, work and help customers on the shop floor and work on the jewellery counter. I've learnt excellent customer service skills and the staff are friendly. The management can be unprofessional at times and a bit rude. Hardest part of the job could be dealing with difficult customers. Enjoyable part of the job is getting along with the colleagues.
Associate (Former Employee) – Hertfordshire – 29 December 2017
This job gave me many skills that i have been able to apply to other jobs, you work as part of a team and there is a good level of communication within the team. Also as it is a retail company you have to have good people skills to work with all kinds of people who are part of the general public.
Associate (Former Employee) – London Borough of Enfield, Greater London – 14 July 2017
A great job fast paced and never dull, always something going on. Hardest part of the day was the closing time as we had to put all the hangers into boxes and put them on top of each other and it was really heavy. The good thing about the job was that we had management functions so we could always get rid of a mistake if needed without calling a manager.
Colleague (Former Employee) – Southend-on-Sea, Essex – 31 May 2017
Very busy store with a constantly changing stock of major brand names for a fraction of the original price.
Staff and Management have to be on the ball, with such a variety of stock and no company barcode this could cause problems on returns "did we sell this?" and the occasional missing price label caused delays at the till as prices were checked.
The phrase 'buy now, because once it's gone it's gone' is very apt, once customers understood the store and that it was no use asking if we were getting any more stock they stopped leaving disappointed and left delighted that they had scooped such a bargain or found by chance that perfect item.
Some stores are not happy that they have to take returns from online or another stores purchases, we saw it as more stock for us to sell.
Staff discount on major brand name items
Missing price labels, staff have to compare to something similar
Very busy especially during holidays/weekends. You have to be very fast at keeping your section tidy. Using initiative comes in handy, e.g. picking up stuff from another department, restocking your department etc. Very satisfying and rewarding to know that you have helped a customer find something. You can be given the opportunity to assist in training new associates in your department, so develops leadership skills and teamwork skills.
Associate (Current Employee) – Wakefield, West Yorkshire – 16 April 2017
my typical day varies from day to day no two days are the same but every day is challenging meeting targets to the highest standards keeping customers in mind all the time .working to all health and safety rules and making sure our own ppe is worn at all times making my work place safe for me and others round me .some days i may be supporting my managers help run the department by ensuring targets are met by other associates making sure everyone has work and everyone is scanned onto their work .the hardest part of the job is trying to meet oph targets on challenging stock and the enjoyable part is working with people from different backgrounds and finding out about there cultures .