Support Worker (Former Employee) – Highland – 26 February 2018
Typical day at Go to work Saturday possibly still there on monday as no cover and on call won't/can't help.what I learned if there was a union oh they would be so up the creek remember a union fought to get workers right including working time directive which they urge you to opt out off management are mostly company first lot client's and staff second and third respectfully watched great people over looked because they would have argued for the clients.workplace culture mmmmm well that depends on what issues the member of staff may have the hardest part is the stuff they ignore bullying seniors giving they're friends cushy shifts staff being moved around because they are useless and no one wants them last bit enjoyable part watching a client go into a fit laughing as 4 log lorries go past you blowing there horns
Support Worker (Former Employee) – Glasgow, Glasgow – 13 February 2018
As stated, horrendous company. Spent 5 years there. They only care about ticking boxes and not the individuals that were needing supported. You'd come into work not knowing when you'd get finished cause nothing was organised. Pay was shocking for months, told we'd get a wage rise and it never came for around 9 months. Honestly stay away from them.
Support Practitioner (Current Employee) – Rutherglen, Glasgow – 9 February 2018
I have been employed for nearly 2 years and I am loving my job really don't get the negative reviews. I continue to have great training plan have the opportunity to develop in my role, over the past 6 months I have been key worker and completed my svq2 which TRFS paid for, you do it in your own time but I didn't mind as I got a recognised qualification. Everyone is friendly and always makes time for you, I have received great support from my senior, team manager he always makes a point to ask how you are. I attended training with my area manger just after getting a 6 from our care inspection she was full of praise, it was a great achievement and we all got to celebrate this. You get what you put in and I feel I continue to get all the benefits tbh supporting people to achieve what they want and being a part of this gives me huge job satisfaction. I lone work but have access to managers 24 hours a day. The shifts took me a while to get used to as first time supporting people, first 2 sleepovers I couldn't sleep but that was just me worried that I wouldn't hear anyone get up in need of support but again just due to new job. I have made this my career and feel that I will continue to progress with trfs.
Development, friendly, great job satisfaction, brilliant induction training
Support Worker (Former Employee) – Edinburgh, City of Edinburgh – 24 January 2018
I don’t feel that the management teams are equipped to deal with support worked looking to progress into the next stage which would be managing the teams - again some of them aren’t even equipped to be managing teams
support practioner (Former Employee) – Johnstone, Renfrewshire – 29 December 2017
Having worked in the johnstone service for a few years I learned you are not allowed to have a voice.If you speak up your quickly shut down.They ignore some staff bad work practice but throw the book at the hard working staff.If your face fits your laughing.The standard of staff they are hiring these days is shocking.Any port in a storm springs to mind.They expect staff to use there own phones, car, fuel,if they only put half the care and attention into there staff as they do there polices and procedures they might keep the descent workers.
Dreadful organisation. I have nothing good to say about them!
Support Assistant. (Former Employee) – Glasgow, Glasgow – 8 December 2017
An abysmal organisation to work for. Union membership is actively discouraged by management and senior staff. Bullying, intimidation and harassment of staff is commonplace. Care packages are disregarded and supported individuals are treated like commodities. Avoid at all costs if you want to work in social care. Made to work unsociable hours and more weekends than necessary. I worked with them for 9 years. They did me a favour when they sacked me!
Support Worker (Former Employee) – Scotland – 3 December 2017
The first couple of weeks were ok then reality set in, you get called in on your days off, the hours are long and very unsociable, no social life at all., the management are an absolute joke and i dont mean in a humourous way, you get chucked in and left to get on with it , no help with things go wrong, no calls back after leaving numerous messages.staff turnover is a complete joke. If your on a shift and someone phones in sick it's then your responsibility to get that shift covered if you can't your stuck and doing double shift. Oh did i mention the management are a complete joke .....worst company I have ever ever... ever.. worked for and anyone that is thinking about applying for a job here one word for you DON'T !!!!!!!!!!!!!!!!
Support Worker (Former Employee) – Glasgow, Glasgow – 1 December 2017
Poorly managed in the service I worked; a lack of communication and coherence, inconsistencies in all areas, quite a cavalier attitude towards the staff - it often felt like it was 'them' and 'us'. The management team were unwilling to take constructive feedback or listen to new ideas - on the occasions where this was offered, they became either dismissive or defensive. Either way, it meant nothing changed. Giving Team Manager's autonomy makes sense, I understand that, but there seemed to be no accountability and there was a culture of cutting-corners, taking shortcuts and only really trying to get things up to standard when more senior management were visiting.
Support Practitioner (Former Employee) – Dumfries, Dumfries and Galloway – 19 September 2017
Poor management, lack of support for staff, staff turn over is ridiculously high and they have started employing anyone and everyone just to make up the numbers. No support what so ever regardless of how much you do for them you are never appreciated. The supported individuals were the only reason I stayed as long! Working with the organization caused me a great deal of stress.
Support Practitioner (Former Employee) – Glasgow, Glasgow – 6 September 2017
I was based in a team in Glasgow. Probably the biggest let down was the management, not friendly at all. When you phoned for some support you were supported unless it suited them, while we supported around 30+ individuals the management were only concerned about 2. The team leader spent most of her time talking about how much she missed her old job too
Senior Support Worker (Current Employee) – Glasgow, Glasgow – 1 September 2017
Every day is a different day Always learning on the go Professional and robust training opportunities for all staff Professional disclosure checks completed on interview SSSC regulations inplace and registrations applied
Support Practitioner (Current Employee) – Tain, Highland – 11 August 2017
Having recently started with TRFS I have to say that the training has be absolutely amazing. I have learnt so much through the classroom based training, eLearning, and time spent in the service getting to know the people who I will be supporting. Everyone I have met has been really welcoming, and offered loads of support and advice. The hardest part of the job can be be the paperwork , there is too much. The best part is seeing the people achieving things , big and small, - who knew making a cup of tea could bring so much enjoyment to someone
Support Practitioner (Former Employee) – Dundee City – 4 July 2017
There was extensive training always available. The management were approachable but never usually resolved issues. Staff members were very helpful and friendly. The majority of the working day consisted of long and boring shifts with a lot of time sitting around doing nothing.
They do not listen to there staff and higher management make up their own policies when it suits them
Support Worker (Former Employee) – Rutherglen, Glasgow – 22 June 2017
There were big changes wen a new management team came into place in 2015/16 in rutherglen/cambuslang. They didn't listen to their staff and staff felt unappreciated. Staff were unhappy going to work due to this. They began to make up their own policies and fobe them off as local policies which staff looked into and found out it was not allowed
Administrator (Former Employee) – Stranraer, Dumfries and Galloway – 14 June 2017
No really. Dont. They had insane schedules, the managers were horrible, the pay was bad. The workers all hated each other as they couldnt take it out on others, they didnt follow up with promises or respect needing time off. You could be sick twice in a year and then they would fire you. They wouldnt give time off for funerals. the managers were all at some point sued and fired. They did "local training" 3 or so hours away.