THE EXTRACARE CHARITABLE TRUST Employee Reviews

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1.0
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High staff turn over as they are overworked and underapppriciated
Psa (Former Employee) –  Birmingham, West Midlands22 November 2018
Staff and residents are great to work with but management do not engage with either of the two very well. This has resulted with many staff leaving and unhappy residents. Unfortunately business needs are a higher priority more than the wellbeing of people which is a shame because they'd definitely get better productivity if they knew how to treat them. Pay is reasonable but not worth the workload and misstreatment.
Pros
Decent pay, great environment.
Cons
Poor treatment
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1.0
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support worker
Residential Support Worker (Former Employee) –  Bilston, West Midlands14 October 2018
a financially driven business, short calls for residents needs. short hours contracts offered which has an impact on being short staffed, although training was good and interesting. Management did not know their residents enough. Policies and procedures staff were made to sign without understanding them properly.
Pros
extra hours always available
Cons
short staffed very often
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5.0
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Excellent work ethic and forward thinking company
Recruitment Administrator/Projects (Former Employee) –  Coventry and Milton Keynes9 January 2019
A positive healthy working environment. The team were very supportive and no micro management, extremely professional and always open to suggestions for change and improvement.
Pros
Great working environment
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5.0
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Great fun place to work love the atmosphere
Volunteer (Current Employee) –  Manchester22 June 2017
A day working at the extracare charitable trust is fun and i love the customer interaction the most and i get to meet people from all walks of life which i love.I have learnt all aspects of till work,how to manage goods and how to look after clothes.My manager is fantastic and always hekps me when im stuck.Culture excellent.The hardest part of my job here will be when people bring back items which do not work to sort out.The most enjoyable part of my job would be the customer interaction.
Pros
Excellent work hours
Cons
Should be paid work
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Overall rating

3.2
Based on 5 reviews
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Ratings by category

3.8Work/Life Balance
4.0Salary/Benefits
3.0Job Security/Advancement
3.5Management
3.8Culture

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