Customer Consultant (Current Employee) – Thanet, Kent – 16 September 2018
A shift involves focusing on customer needs. It is a friendly environment to work in. At the end of a shift we have to fill up the shelf’s and make sure the store is presentable. Will have to change the shop around when there is a move. I work 8 hours a week minimum. Management is lovely and good at designating tasks to employees. Task have to be completed quickly and efficiently. Work environment is often busy and everyone is hard working. Focusing on the customer and fullifing their needs is essential. Constantly learning new skills and can adapt easily to new situations. I can obtain information easily.
Retail Sales Assistant (Current Employee) – London, Greater London – 1 December 2017
brilliant positive work environment. Great management with a great team. i enjoy the challenge and thrill of sales, and customer interaction. My personal lack of interest for the company made the job boring.
Consultant (Current Employee) – London, Greater London – 22 November 2017
The Body Shop at Home is a great place to work in. You learn a lot very quickly and there is always new ideas to share with colleagues and customers. The job role is mainly based around creative sales and engaging with customers on a regular basis.
I've learned quite a few new sales techniques and how to deal with challenges that may arise, for example products not reaching customers on time and how to better engage with customers, i.e. via email, social networks etc..
Workplace culture is nice and very diverse - so you get to meet a lot of people from different backgrounds and try new things. The hardest part of the job would be facing challenges that you didn't see coming, but being patient and positive always helps, as help can come from any direction.
The most enjoyable would be receiving monthly bonuses like the body shop products and the consistent training that is available for whenever you need it and also your managers are always there to support via phone at short notice.
Senior Sales Consultant (Former Employee) – Uxbridge, Greater London – 15 November 2017
I worked for the company for two years and loved it, the company and the benefits are amazing. They are flexible, work around you and you get a great discount in store however I and few others from different stores had trouble with the management. From not hiring enough people to hold a store to favouritism (giving other people extra shifts over you, not giving you the time off you requested months ago). Other than that, amazing. Loved working there.
Great lunch breaks, store discount and free products.
retail assistant (Former Employee) – Southport – 27 October 2017
Was a great company to work for and excelled high and fast through the company ladders. Unfortunately our store shut down, but whilst there I experienced manager level and enjoyed working with different members of staff.
Beauty/Skincare Customor Consultant (Former Employee) – Islington, Greater London – 10 October 2017
Cons- There is "it's never enough" attitude from upper management. A lot of pressure and horrible work/life balance It was difficult to maintain sales goals with little to no stock For minimum wage I think quite a lot is expected of Customer Consultants, the pay could be fairer
Pros- Great products Great discount, very flexible with work schedule Community fair trade, makes you feel proud of the company you work for
Senior Artworker (Former Employee) – East Croydon – 3 October 2017
The design studio is a great environment and creates close-knit teams. The in-house studio operates similarly to a commercial external agency and the same pressure of timelines applies. The company is built on high values and tries to maintain these. The company expects additional non-work activities such as charitable work or supporting the stores at Christmas.
Was rewarding when you could show someone a product that would really bode well for them. It was also good to widen my knowledge on all the different products they have to offer and the way the engredients work well to make the product more effective
Supervisor (Former Employee) – Walthamstow, Greater London – 10 September 2017
Having to search for items for customers and running to the stockroom just in case the item has not been placed at the shop floor. I have learnt good communication skills and team work. When handling a delivery all by yourself which can be difficult as the work load is a lot more on you and you have a time limit to complete the task which can put you in stress. Having a nice meal out with one of your colleagues and having a good chat.