Very good job but management was not good at the time
Customer Consultant (Former Employee) – London – 2 February 2018
This was a very good job in a local store. The hours were good and there was always paid over time in my store. However the management at the time was not very professional and an incidnet at the work place caused many people to leave. The company, however, was very good to work with and the products are really nice. They have a good ethic and moral code.
Customer Consultant (Former Employee) – Croydon, Greater London – 31 January 2018
- Be prepared have flexible and changeable hours without choice. - Be preapared to be dropped instantly if the hours you provide aren’t needed. - Read up on products so you can satisfy your customers to the fullest.
Sales Assistant (Part-time) (Former Employee) – Solihull, West Midlands – 22 January 2018
I was employed as a temp for Christmas.I throughly enjoyed every minute. The Management team and employees were great and the support was brilliant, I enjoyed learning all about the products even tho I was only there for a short period of time. I hope they call me back again.
Great discounts and incentives. Very friendly people
Consultant and Manager (Former Employee) – Chatham, Kent – 17 January 2018
The Body Shop at Home team are a fantastic bunch of highly motivated individuals and their enthusiasm is infectious! They really support their teams well and help you through personal goals too. The progressive nature of the role goes as fast or slow as you wish with different avenues you can take.
The products are good! I still use the skin-care range it's excellent!!
Its on the end of a high-street so foot fall is only busy on weekends otherwise the store is quiet 90% of the time which means that during weekdays the 10% of busy-ness you are pressured to reach unattainable targets.
Staff turn over in a small shop of only 5 staff including management, failed to keep full-time staff.
Back of shop is dirty and unclean, staff do not clean up, mugs with tea bags and plates of food are left with mould all over them in the staff area's.
Unprofessional behaviour, Very much like being in school, gossiping and two-faced. Young staff, under 25.
The regular customers are lovely and the staff benefits are really good, lots of discounts.
Long hours, Shifts change at short notice, staff seem two-faced trying to one-up each other, unattainable targets required.
MAKE UP EXPERT (Former Employee) – Manchester – 10 January 2018
Overall I had a lovely experience working at The Body Shop. I really enjoyed working with the staff, most of whom have become lifelong friends. I agree with the company's ethics and how fighting against animal testing is really important.
Sales Assistant (Former Employee) – Cheshire – 23 December 2017
I worked at the body shop as one of my first jobs and it was a great way to get myself into sales as you were targeted on multiple different things in store without it being too focused. The team I worked with were lovely and I felt very proud to work for a company which strived so hard to help both the planet and animals.
Christmas temp (Former Employee) – Bond Street Station – 13 December 2017
good team to work with, learned about skincare, management do put alot of pressure on you, sometimes will make you stand outside in the freezing cold/rain to ask customers to come in. or as you to hand out leaflets outside whilst shouting the offers that we have in store as if its a market stall.
Assistant Manager (part-time) (Current Employee) – Norwich City Centre, Norfolk – 10 December 2017
I've been in my current role for almost 3 years, I enjoy my work but feel it's time to find a new set of skills, i believe in life that opportunity and job satisfaction comes to those that make efforts and work hard. I have learned how to manage people, computer skill, product knowledge and customer satisfaction.
I enjoy my hours, and being able to walk to and from work.
Retail Sales Assistant (Current Employee) – London, Greater London – 1 December 2017
brilliant positive work environment. Great management with a great team. i enjoy the challenge and thrill of sales, and customer interaction. My personal lack of interest for the company made the job boring.
Consultant (Current Employee) – London, Greater London – 22 November 2017
The Body Shop at Home is a great place to work in. You learn a lot very quickly and there is always new ideas to share with colleagues and customers. The job role is mainly based around creative sales and engaging with customers on a regular basis.
I've learned quite a few new sales techniques and how to deal with challenges that may arise, for example products not reaching customers on time and how to better engage with customers, i.e. via email, social networks etc..
Workplace culture is nice and very diverse - so you get to meet a lot of people from different backgrounds and try new things. The hardest part of the job would be facing challenges that you didn't see coming, but being patient and positive always helps, as help can come from any direction.
The most enjoyable would be receiving monthly bonuses like the body shop products and the consistent training that is available for whenever you need it and also your managers are always there to support via phone at short notice.
Senior Sales Consultant (Former Employee) – Uxbridge, Greater London – 15 November 2017
I worked for the company for two years and loved it, the company and the benefits are amazing. They are flexible, work around you and you get a great discount in store however I and few others from different stores had trouble with the management. From not hiring enough people to hold a store to favouritism (giving other people extra shifts over you, not giving you the time off you requested months ago). Other than that, amazing. Loved working there.
Great lunch breaks, store discount and free products.