Great Company to work for with lots of benefits and discounts. Learnt a lot about the ethics and ingredience of products.Felt there was a lot of opportunities to progress in the company.Very hard work for a retail job so you have to be motivated.
I have learnt a lot about TBS products, I was provided an excellent training for my Customer Consultant role, however I didn't get enough training for my Team Leader position. The management team often required me to work overtime at the end of the day which resulted in me missing buses and I didn't get paid for the extra 15-30 minutes that I stayed for. Very strict on performances and on average sales which made the job a bit less enjoyable for me. Overall, I got great benefits and an alright training but they do expect a lot from you as a part of the team.
Very good job but management was not good at the time
Customer Consultant (Former Employee) – London – 2 February 2018
This was a very good job in a local store. The hours were good and there was always paid over time in my store. However the management at the time was not very professional and an incidnet at the work place caused many people to leave. The company, however, was very good to work with and the products are really nice. They have a good ethic and moral code.
The products are good! I still use the skin-care range it's excellent!!
Its on the end of a high-street so foot fall is only busy on weekends otherwise the store is quiet 90% of the time which means that during weekdays the 10% of busy-ness you are pressured to reach unattainable targets.
Staff turn over in a small shop of only 5 staff including management, failed to keep full-time staff.
Back of shop is dirty and unclean, staff do not clean up, mugs with tea bags and plates of food are left with mould all over them in the staff area's.
Unprofessional behaviour, Very much like being in school, gossiping and two-faced. Young staff, under 25.
The regular customers are lovely and the staff benefits are really good, lots of discounts.
Long hours, Shifts change at short notice, staff seem two-faced trying to one-up each other, unattainable targets required.
Senior Sales Consultant (Former Employee) – Uxbridge, Greater London – 15 November 2017
I worked for the company for two years and loved it, the company and the benefits are amazing. They are flexible, work around you and you get a great discount in store however I and few others from different stores had trouble with the management. From not hiring enough people to hold a store to favouritism (giving other people extra shifts over you, not giving you the time off you requested months ago). Other than that, amazing. Loved working there.
Great lunch breaks, store discount and free products.
Was rewarding when you could show someone a product that would really bode well for them. It was also good to widen my knowledge on all the different products they have to offer and the way the engredients work well to make the product more effective
Supervisor (Former Employee) – Walthamstow, Greater London – 10 September 2017
Having to search for items for customers and running to the stockroom just in case the item has not been placed at the shop floor. I have learnt good communication skills and team work. When handling a delivery all by yourself which can be difficult as the work load is a lot more on you and you have a time limit to complete the task which can put you in stress. Having a nice meal out with one of your colleagues and having a good chat.
Customer Consultant (Current Employee) – Chichester, West Sussex – 4 September 2017
I have loved my job at The Body Shop I just wish they could of given me what I wanted! I had to relocate to get the hours I wanted yet it wasn't the same due to the traveling I had to do and although it should only be a 40 min journey, giving our train service down south I was traveling to long etc