I started the job feeling positive believing it would be a great place to work. Little did I realise it turned out to be the total opposite.
Worked long hours with insufficient breaks, often the rota was not completed with the required number of staff so the limited team was left to struggle on throughout the shift with little or often, no help from management. E.g half term peak week, having 2 members of staff to run the cafe on site which gets very busy.
I worked mainly 8 hour shifts and was lucky to get a break. They expect you to work practically full time during the summer months and then in the winter you are lucky to get one shift a week as they put you on a ‘casual’ 0 hours contract.
They only pay you until the time the museum closes, however most days you do not end up leaving until well after to complete all the clean down jobs, counting money etc.
When working events you are put on for 14+ hours leaving work late and are expected to be back in again for 9am the next morning.
You are made to feel like a number and aren’t appreciated or valued by management whatsoever.
Long hours, lack of breaks, poor management, no appreciation from management