Whilst the hotel itself needs work in order to truly be comparable within the market and whilst it has a team quite set in its ways, with a recent change of management, I would hope that the opportunity to make necessary improvements and to drive forward the business will be taken with both hands.
Excellent training and support, however following recent changes in the structure at central level, this is no longer available, which is a real shame as THC offered, by far, the best training I have had within the hotel industry.
Can be cliquey, however it would be naïve to say that it's alone in that area. Every company or organisation has its cliques.
The Hotel Collection has changed a lot in the last 12 months, gaining and losing properties. Do your research as to what direction it's headed next.
Great training for HODs, parking for staff, staff meals. New management
Poor training for team members leading to lots employees not staying. Poor communication