Business Change and Readiness Manager (Former Employee) – Reading, Berkshire – 23 September 2019
constant re-structures result in redundancies and lack of job security. Every role will be controlled by useless higher management that block you from doing your job. Little support from managers and a terrible culture of backstabbing to get ahead.
They do however have a great work life balance policy and team dependant you can work from home and from different locations. Flexi hours are also an option
Analyst (Current Employee) – Reading – 10 October 2019
Average , I have learnt things but not been offered any formal qualifications or training to better myself professionally. The pay in my department isn't great for the work and responsibility day to day but the people there (mostly) are lovely.
Varied, rewarding, interesting, good work life balance
Key Account Manager (Former Employee) – Home Based – 25 September 2019
I only left as a result of water deregulation and being part of the retail team that TUPED to another water retailer. I very much enjoyed my time at Thames Water and found it was a friendly and professional place to work. Plenty of opportunity for those seeking advancement. I enjoyed my time despite some pressure and stress, but would still have no hesitation to recommend as a good place to work.
Driver class 1 (Former Employee) – Reading, Berkshire – 12 September 2019
It was one of the worst places I worked. Mainly due to the Management that appeared incompetent. They also demonstrated that they were on many occasions as well. Trucks were worn out, had to wait months for PPE al
Operations/Maintenance Manager (Current Employee) – London – 11 September 2019
There is a lot of travelling involved due to the wide geographical area covered in the London & Thames Valley area. The management is very supportive in promoting your well being and professional development. You get to visit many lovely sites in the countryside.
Good place to work. A great environment to build a career.
Network-Security Engineer (Current Employee) – Reading – 3 September 2019
Work life balance is really good.. The colleagues in the team I was working with are very friendly. For the time I was working for Thames Water I've got professional courses and trainings. I gained a massive work experience which helps me to reach next level in my professional career.
Utilities (Former Employee) – London – 13 February 2019
20K a year Working in foul...! Live traffic if that's not bad enough try driving a LGV that comes with all the added hassles, possible fines and the poxy call out rota To top it all it's in London as if the cost of living is bad enough. My advice is to avoid until they wake up and pay a decent rate.! You could always apply for their cushy office jobs stay very clean get a silly title do very little and get payed better.!
Access and Recreation Manager (Former Employee) – Reading – 28 January 2019
I was there 2 years at which point was promised one thing and was delivered another. Bit of a dog eat dog scenario with somebody dying to fill your job shoes should you make any mistakes. More living to work than working to live with regular 75hr weeks undertaken with very little recognition due to the organisation being so immense.
hopelessly disorganised and chaotic, but without the excitement
Water Treatment Engineer (Former Employee) – Oxford, Oxfordshire – 6 October 2018
A typical work day:
You turn on your work device (tablet) and wait 15-20 minutes for it to boot up. Then you open clickmobile and wait for that to load, only to find that the scheduling department hasn't issued any work for you.. but wait, click mobile auto schedules right? wrong because they bought the barebones version with no continued support and the system is hopeless at managing 11 days of scheduling (so bad it cannot even comprehend managing a month..). so an hour later you get told what site to go to and you spend 15 minutes making sure everything is still there (any real engineering is done by contractors, which you have to babysit). Then you go to find your next job and rinse & repeat the above process.
You go home at 15:36 feeling as if you accomplished nothing and then get called out by the same useless department later on for a mixture of time critical callouts and pointless timewasting. The person on the other end of the phone cannot tell you about anything you are going to as they have had no real world experience with the water industry.
37 hour weeks, early finish time, mindless and easy work
complete lack of control or ability from any managers, any job that requires tools will be postponed as nobody has the correct kit, you cannot use your van for personal use, they pay low compared to any other engineering sector
Management didn't seem to know what they were doing
Process Engineer Apprentice (Former Employee) – South East – 30 July 2018
Local managers were great and understood the demands of the job, however there was always conflict with higher up the chain managers, who in my opinion were not knowledgeable of the actually undertakings of the company.
Customer Service Advisor (Former Employee) – Swindon, Wiltshire – 5 July 2018
I was interview here the other week. Interview was great, I had feedback that as positive from both fellow interviewers and members of staff. Unfortunately I did not get the position because "Although you showed good customer service skills your answers where to long and therefore we feel you would not make call times"
Because I was nervous and passionate I lost the chance. This was after explaining in my interview I understood targets etc.
So, over all the company seem great but they are more willing to employ a fake smile reading from a script than a genuine people person.