Customer Service Assistant (Former Employee) – Bristol – 4 September 2018
A good job to have whilst saving money for university with flexible hours and a contract that you can work around your education whilst still earning enough money to have the proper university experience.
Customer Service Assistance (Former Employee) – Bournemouth – 2 September 2018
Working as a customer service assistant at Tesco would be an intense role a lot of the time, due to the busyness of the store. However, working there i got on with all of my colleges which made that intense, busy environment a fun place to work.
However, the management in the department that I worked in I as not particularly fond of, and neither were a lot of my fellow colleges who left similar comments. This is overall one of the reasons in which I left Tesco and have gone on to find another job.
Customer Service Assistant (Former Employee) – Gosport, Hampshire – 21 August 2018
Hated every minute working at tesco, management are liars and extremely lazy, you can only progress if you are a brown nose. Staff are cliquey and extremely nasty lots of gossiping and back stabbing, avoid at all costs
Customer Service Assistant (Former Employee) – Cricklade, Wiltshire – 21 August 2018
The job was fairly simple and the people I worked with were nice. I believe my store was used to train managers, so often our managers were switched out. This often gave us some instability with the changeovers, but that wasn't too bad. Tesco paid well and across the year, we recieved some nice little extras. Unfortunately, we were often understaffed and it wasn't ideal. Overall, it was pretty good. There are definitely worst shops to work at.
Customer Service Assistant (Current Employee) – Gainsborough – 13 August 2018
Working here you can expect to do things like dealing with deliveries, stocking shelves, filling Beers / Wines / Spirits, collecting trollies, serving customers on the checkouts. Sometimes all in the same day.
Working here you'll learn respect for people that work in the retail sector and that the customer is NOT always right. There's ways to progress here via the Options (basically they fast track you towards becoming a manager).
The culture in tesco's is massively inclusive, especially people working in this store, everyone constantly strives to make the customers and staff feel welcomed and comfortable in here.
Hardest part? Often you have to run around like a headless chicken trying to do several peoples jobs at once due to being understaffed or the store not getting enough overtime allowance to bring other staff in to help out.
Most enjoyable part of working here? It'll sound corny but the people. The people you serve on a daily basis whether it be delivery drivers or customers they make it seem like it's worth the effort you put in.
Would I recommend you work at tesco? Yes, everyone should work in the customer service sector at least once in their life.
10% Discount, 7.5% pension contribution and free uniform that actually looks good.
Will constantly feel like the store is understaffed with how hard you need to work.
Customer Service Adviser (Former Employee) – Cardiff, Cardiff – 13 August 2018
I found my time at Tesco to be highly enjoyable, though I think they had room for improvement. All employees were on a six month rotating contract that could be refreshed if they went onto a new campaign. Excellent in-house services and quality of staff care, with nice benefits including vouchers, bonuses, and some healthcare plans were awarded.