Don't fall for the facade.
Customer Service Assistant (Former Employee) – Glasgow, Glasgow – 27 September 2017
I was really looking forward to working at Tesco's, but it was the worst experience of my life. While being interviewed, the interviewer was lovely and chatty and it went smoothly. I was offered the job around 20 minutes later, which I accepted - but was expected to start immediately, which I could not do. I had no shop experience, which I told my new colleagues on the day of starting, and I was passed from person to person because no one wanted the responsibility of helping me. I was left at the checkouts and to monitor the self-service checkouts by myself, while around 5 other staff were in the back room smoking/having a cup of tea.
I left after 5ish hours, as I had had enough of being totally ignored. Unsurprisingly, no one seemed to notice until I was nearly out the door, until the manager came over to ask when my next shift was. I told her I was unsure if this was the job for me, and they then tried to blame the other manager/staff for me not wanting to return. It seemed such a two-faced place, and at that, I learned nothing at the Tesco training day. I thought Tesco would be an amazing employer, but it was literally just a lie. I don't know if it was just that one Express, but I felt like I was bullied from that place after only a short period of time. I glad I learned sooner rather than later.