Great managers, great customers, repeated and friendly, learned the value of communicating and establishing a friendly background with customers. Colleagues are amazing and helpful. Hardest part of the job is adhering to age limit policies with offensive customers at times. The most enjoyable part of the job are the customer that are not offensive but humorous...!
Customer Service Assistant (Former Employee) – Glasgow, Glasgow – 27 September 2017
I was really looking forward to working at Tesco's, but it was the worst experience of my life. While being interviewed, the interviewer was lovely and chatty and it went smoothly. I was offered the job around 20 minutes later, which I accepted - but was expected to start immediately, which I could not do. I had no shop experience, which I told my new colleagues on the day of starting, and I was passed from person to person because no one wanted the responsibility of helping me. I was left at the checkouts and to monitor the self-service checkouts by myself, while around 5 other staff were in the back room smoking/having a cup of tea.
I left after 5ish hours, as I had had enough of being totally ignored. Unsurprisingly, no one seemed to notice until I was nearly out the door, until the manager came over to ask when my next shift was. I told her I was unsure if this was the job for me, and they then tried to blame the other manager/staff for me not wanting to return. It seemed such a two-faced place, and at that, I learned nothing at the Tesco training day. I thought Tesco would be an amazing employer, but it was literally just a lie. I don't know if it was just that one Express, but I felt like I was bullied from that place after only a short period of time. I glad I learned sooner rather than later.
Night Manager Replenishment (Current Employee) – Glasgow, Glasgow – 15 August 2017
The process took 3 months longer as i was held in my original store due to a manager leaving the company. during this time i was not paid a managers salary and after 3 months i still had to go on a placement to another store. when i was told this would not be the case. i enjoyed leading my team and working with staff and customers, but did not feel valued by the larger company, in fact i felt like a resource rather than a person. as i result i am now looking for employment in a small less corporate environment,
was not paid managers wage while given all responsiblities
Department Manager (Current Employee) – Glasgow, UK – 30 July 2017
The worst most stressful employer I have ever had the expectation and the way that the senior spoke to the staff was terrible and completely unacceptable , my only piece of advice I would give anyone is DO NOT work for Tesco as a Manager
Lead Manager (Current Employee) – Glasgow – 25 July 2017
good company however no longer job security. In order to protect the business longer term there is no job for life. Good place for part time work and will give many people a chance to get back into employment but not on a lot of hours
Merchandiser/Sales Assistant (Current Employee) – Glasgow – 22 July 2017
Customer assistants are a great bunch of people and they are what makes Tesco alright to work in when it comes to management level that's where it all changes, lack of coordination at times and poorly run departments even with the simplest of jobs with easy solutions to problems they just cant do it. Shame as they are actually ok people just cant man manage at times and when they try they are atrocious and throw the book at people when there are much more realistic solutions.
i have been working for Tesco for about 2 years now and i have had more opportunities for professional advancement in the 2 years than i previously had in 9 years with Asda. Its a very enjoyable company to work for and they have great benefits for staff.
discount card, fun, job satisfaction, advancement
lack of communication, tools to do the job to the best of my ability.
General Assistant (Former Employee) – Glasgow Sauchiehall St – 18 June 2017
I am a former employee of Tesco. Working with the company has given me a wide set of customer service skills. My job entailed tasks such as working on the checkouts, self-scan, customer service desk and being an assistant on the shop floor. Dealing with the public daily, I gained experience dealing with customer satisfaction and how to deal with customers in all situations that I feel I could use for any future employment