It was perfect working weekends while i was still at uni. Generally speaking they understood that i needed extra time off during exam season. Its great experience working with the challenges the general public bring and improved my people skills ten fold. My time has taught how to handle difficult customers and situations better.
General Assistant (Former Employee) – Glasgow – 15 February 2018
The 24 hour nature of larger supermarkets has led to unsociable hours becoming the norm. Overall, the atmosphere and variety of different tasks kept things fresh and there was great scope for progression assuming you were willing to potentially relocate.
There is no moral, little chance to progress. management talk to staff in a disrespectful manor. sad place to work. ive been shouted at, belittled, threatened with disciplinary if i dont work at short notice.
During my shifts at this particular place of employment I am always kept busy. Very rarely is it a slow day. Day to day deliveries arrive and the levels of stock we receive keep us busy through the entirety of our shifts. I must stress however the workload is manageable and targets are achievable which is rewarding for working so hard throughout the shift. The hardest part of my job is the occasions when deliveries cannot be completed. This situation arises rarely, for example Christmas stock was a little trickier than a normal every day delivery as the stock levels where so high. The most enjoyable part of my shift is helping customers, as so many are very appreciative of the help we provide. I have over 10 years retail experience and without a doubt the management team in place in this store are fantastic. They are so helpful and approachable with anything you may need. They are so flexible and accommodating to everyone, in my experience they are the most supportive management I personally have ever worked with. In my time here I have gained further knowledge and experience in retail and customer service.
Great managers, great customers, repeated and friendly, learned the value of communicating and establishing a friendly background with customers. Colleagues are amazing and helpful. Hardest part of the job is adhering to age limit policies with offensive customers at times. The most enjoyable part of the job are the customer that are not offensive but humorous...!
Customer Service Assistant (Former Employee) – Glasgow, Glasgow – 27 September 2017
I was really looking forward to working at Tesco's, but it was the worst experience of my life. While being interviewed, the interviewer was lovely and chatty and it went smoothly. I was offered the job around 20 minutes later, which I accepted - but was expected to start immediately, which I could not do. I had no shop experience, which I told my new colleagues on the day of starting, and I was passed from person to person because no one wanted the responsibility of helping me. I was left at the checkouts and to monitor the self-service checkouts by myself, while around 5 other staff were in the back room smoking/having a cup of tea.
I left after 5ish hours, as I had had enough of being totally ignored. Unsurprisingly, no one seemed to notice until I was nearly out the door, until the manager came over to ask when my next shift was. I told her I was unsure if this was the job for me, and they then tried to blame the other manager/staff for me not wanting to return. It seemed such a two-faced place, and at that, I learned nothing at the Tesco training day. I thought Tesco would be an amazing employer, but it was literally just a lie. I don't know if it was just that one Express, but I felt like I was bullied from that place after only a short period of time. I glad I learned sooner rather than later.
Night Manager Replenishment (Current Employee) – Glasgow, Glasgow – 15 August 2017
The process took 3 months longer as i was held in my original store due to a manager leaving the company. during this time i was not paid a managers salary and after 3 months i still had to go on a placement to another store. when i was told this would not be the case. i enjoyed leading my team and working with staff and customers, but did not feel valued by the larger company, in fact i felt like a resource rather than a person. as i result i am now looking for employment in a small less corporate environment,
was not paid managers wage while given all responsiblities