Awful management & poor general atmosphere on nights
Customer Assistant (Nights) (Former Employee) – Chelmsford, Essex – 15 August 2018
Worked on the night shift rotation recently, really not worth the extra hassle compared to days. Night management are arrogant, unapproachable, generally rude and unpleasant. If they need you to do something, they bark orders at you but if you need help they aren't interested. Lack of any positive feedback about your work, but happy to stick the boot in without hesitation. Told when you start that you will be supported and eased into things but then after 2 weeks, you are expected to know everything and work at an unrealistic pace, even when you work on an aisle for the first time. Generally belittled by small men who have a tiny bit of power and take every chance to exercise it ad nauseum. Initially, you are also not told how certain procedures are carried out (i.e. where delivery goes, where waste goes etc), and then moaned at and ridiculed when things aren't done as they would like. Seems to be poor morale amongst staff in general, unless you are in the approved circles and are given favourable treatment / allowed to get away with certain things. Very cliquey atmosphere, not made to feel welcome at all by the majority of staff, only a handful of helpful colleagues who are friendly and supportive. High staff turnover on the night shifts currently, says it all.
Poor Management, lack of staff morale and inclusivity