You have a very mixed bag each day and if you do different shifts each week you can quickly learn the different aspects of the business very quickly. Generally staff work on bar, kitchen or reception and learn all the departments so good for training up.
The staff can be lovely but they are worn down very quickly, and morale can dip easily. The hardest part is keeping each other perked up when they are having a really stressful shift and facing little support from management.
Tenpin offers great incentives through Employee of the month scheme, good pension process, and "Tenpin Treats", a portal where you can apply for items to pay back through your wages, or get good discount/cashback offers with other retailers.
The day can be really fun, but sadly it hugely depends on which manager/supervisor is on shift. There are some that are great, and others who just want to add to their social bubble, actively rejecting or excluding a few individual staff purely because they don't fit into their little world. This causes huge rifts in the staff and should not be allowed to happen from someone in a management role.
Prepare to have little to no social/home work/life balance, as you will be expected to pick up shifts with little notice, or do a mixture of days and nights causing your body clock to be a bit lost!
Head office people seem to be nice, they are supportive and friendly. They would do well however, to look into why so many people left over such a short space of time.
Free bowling, discounted food, company perks website, lovely team members
Late nights struggle to get home, being expected to do too many hours