It's hard to list my time at Tech data due to redundancy and at month end working till 10 at night with no extra reward to the manager in place. The work life balance was not great but the people in the team made a great sector to work.
Senior 2nd Line/Network Support Basingstoke (Former Employee) – Basingstoke, Hampshire – 12 November 2018
No people over 55 years working for Dimension
Was told by a young colleague in IT desktop support who was extremely lazy and came in 30 minutes late every morning that I should retire because I am over 55 and give someone younger the chance of getting a Job even though I was working harder than him getting in early and staying late.
HR are told me to raise a grievance and then did nothing to support me even though there were witnesses.
This has to be the worst company I have worked for the sales area was dirty and people where crammed in and the IT department is backward and has no ITIL methodology
Ageism, terrible wages, does not embrace change, runs 10 year old IT equipment for user sales staff beg from suppliers for new laptops
The numbers are priority & the senior management team (not all, but majority) see their staff as disposable and easily replaceable & will have no qualms about throwing their team under the bus to protect themselves.
The company is set up to provide thousands of customers with excellent customer service, and provide IT equipment across all technology sets with ease. The people I worked with are great and are always looking to better themselves. I only feel that the organisation could/needs to do more to provide the same level of service to the enterprise IT industry. I feel this is the area which lets the organisation down, and if effectively keeping their competition in business.The current set up o this side of the business quite often prevents you from being able to offer the level of service you want and the customer expects, so can create issues for both parties.
Excellent and very friendly culture within the teams which creates the real bond and family feeling. Room to progress if time and hard work inputted. Good work is usually recognized by peers. Line manager was very professional and supportive, with no feeling of being micro managed. Employees who want to progress are always pushed in positive way to get the best out of themselves and most people are willing to help.
Data entry (Former Employee) – Basingstoke – 22 November 2017
A brilliant place to work , many happy outgoing and friendly people and the work day was easy, fun and very manageable with your social life. the hardest part of the job for me was commuting as i lived away from the area.
Friendly colleagues, comfortable working conditions
my day to day responsibilities are managing off accounts and the monthly targets of cash collections, resolving of queries by the customer and by the sales department to ensure all invoices are paid by the customers agreed payment terms
Internal Sale Executive (Current Employee) – Basingstoke – 3 January 2016
Techdata is a fantastic company to work for, but i am looking for new challenges and a career progression which will allow me to earn more money and learn new skills.
On a day to day basis i would be on the phones speaking to my account with the intention of discovering new opportunities, take out our call out day message and updating them on passed orders and quotes that we would be working on.
I have learnt a lot while at Techdata including turbo sales skill, account management and generally a lot about the industry and how it all works.
The hardest part of the job for me is dealing with issues that have been caused by another department, as account manager and point of contact if things go wrong the customer will vent at you and expect you to resolve the issues as soon.
The most enjoyable part of the job was helping customers when there are up against a tight ETA and you help them resolve this or if they have had an issue with another distributor meaning that you can steal the business though good customer service.