I had a dispute with ISM. Apparently, I was standoffish but I was always polite and friendly. She called in area management. (way over the top) I resigned but withdrew notice the following day. The day after that I was escorted off premises. She and a friend concocted a story that I turned up drunk and stole alcohol and drunk it on the premises. I never - more... got a chance to protest my innocence and senior TCFM management refused to meet me.
If your in-store manager takes a dislike to you, then senior management will back them up regardless.
Apart from horrific management a fun place to work ... - less