I have been in the business now for 16 years...so it can’t be that bad, and there are a lot of other long standing employees. Yes hours can be long and as you would expect with any company, it’s not perfect.
However, if you are not one that moans at any old thing just because your a moaner, then generally work is good. If you have a genuine problem or gripe you will be listened to.
The job itself can be demanding but that is the nature of the industry (the same as working in any custodial or similar role).
On a personal level, the company has been very good to me. They have offered support when needed and without question. They have offered me extensive training which I accepted, and have now gained some excellent qualifications as a result. Yes, we would all like more pay but the salaries aren’t that bad. After all, the people who are moaning about them in these reviews knew what the salaries were when accepting the job!
I’m not professing they are the best company in the world. However, I would take the time to find out yourself rather than listening to lots of disgruntled ex-employees who find it easier to moan about the company.