Job consist in trying to provide best professional customer service to our customers.
In this job, I have to take many information fast and evaluate what is the problem that customer is having, as well as providing the best way to solve customers's issues.
This job requires to have soft skills and excellent communication skills as well as professional, kind and respectful attitude.
I'm currently working at home, however, the office environment is very friendly.
The hardest part of the job is the night shift im currently doing and the constant volume of calls.
The most enjoyable part of the job is when customers are happy with your service because you did your best to help them.