Who we are
Our company started 40 years ago with 3 people and a dream – to help others enjoy the goods and services they choose. At the moment, consumers around the world call or write to us if they have any questions or issues with their purchases and we gladly help them with troubleshooting, one caring interaction at a time.
2017 marked SYKES’ 40th anniversary. The company have accomplished a lot together during its first 40 years, and it will continue to innovate, solve challenges, drive customer value and remain true to its core passion for helping others.
Globally, we have centres in 72 locations and over 55.000 employees who speak in 40 different languages! In Edinburgh we have over 1000 people working for various clients in our contact-centre, based on the West side of Edinburgh – close to Napier and Heriot Watt Universities.