Was employed on the spot (very unusual but needed the job), management didn’t ask for my cv or anything to see what skills I had and which department I would be best in. Said I had no experience in front of house but stand in manager (hotel had very little staff at this point) said plenty of training would be given. Absolutely no training, just yelled at by management and other staff to do things on the spot that I had no experience or training in. Given ridiculous hours, like finishing at 1am and starting again at 7am (pretty sure this is illegal). Very inconsistent in how they run things (random uniform and protocol changes without notice) and management was a joke. Finally left and am being paid half of what I am owed in relation to the hours and shifts I worked. Managers are not responding to my request for correct pay so they must sleep well knowing their staff can’t afford to pay their bills because of them. I can’t stress enough not to work for this company or any of its hotels. Lastly, there were NO scheduled breaks and managers would have a go if you were found to be on a break or sat down for a few minutes. 10 hour shifts with no breaks? Also illegal. A complete shambles.
Tips are shared out on the day
Literally everything else