The care staff are struggling. When they complain, they are told that the numbers of staff on the floor are safe. Not true. People are not getting good care because carers have too many residents to look after. If anything goes wrong, the carer is blamed. Seniors are stressed out. The night staff senior carer should be promoted, she’s excellent, she speaks to and treats carers like human beings. If she sees you make a mistake, she tells you nicely about your mistake and how to improve. If she was the manager, sunrise would be a good place to work. Unfortunately other people will talk down at you and make you feel like a criminal for making a mistake. Everyone there is miserable and wants to leave. The care staff are not supportive of one another, they are constantly lying on each and reporting one another for stupid things. A day at sunrise is tough. I felt like a failure everyday for putting myself in a position where I’m disrespected, unappreciated and exploited. If you want to be exploited and underpaid then sunrise would be the perfect place to work.