Stonegate Pub Company
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Stonegate Pub Company Employee Reviews

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United Kingdom352 reviews
Found 352 reviews matching the search
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4.0
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i don't have much to say there are some things that needed to change but because of targets they just over looked what was important like the shortage of staff
Pros
none
Cons
long hours
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5.0
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i loved working here. the best working environment ever. so happy to have worked with a wonderful team and i got on well with everyone who worked there. i would definitely recommend applying there.
Pros
love everythinggggg
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1.0
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They lied to me about hours and the place is filled with unsolvable problems. If you have bills to pay it is too unreliable. The place is also filthy.
Pros
Next to an Asda lol
Cons
Watching everything fall apart like dominos every day
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4.0
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Excellent place to work part-time as a student in hospitality. Potential for career development. I have worked in 3 venues and staff are consistently friendly.
Pros
Friendly staff
Cons
Inconsistent hours
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3.0
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Depending on where you work there are some benefits like the discount system that work very well, however the hours are long and the pay is bad. Would recommend for someone who is a student looking for part time work but not as a full time job for anyone looking to make a decent living.
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3.0
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You don’t realize it but you miss out on a lot working at a pub, and more often than not you’ll find yourself receiving empty promises of time off or increase in pay. On the other hand you can have some fun with the pub world and it can be a good laugh.

But unless you are willing to give up a substantial amount of your time to work ridiculously long hours , sometimes starting at 8am and finishing at 3am then this isn’t the job for you.


On a plus side there is opportunity to progress and stone gate offer slot of different courses you can take to further your career.
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1.0
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Terrible company to work for no compassion for their staff and crazy shift patterns! And constant talk just nastiness about other team members even in front of customers team leaders don’t have a clue what their doing either!
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3.0
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I would recommend the job as its a fun place to be, but be prepared to do some tasks that make no sense as they are delegated down from people who sit in offices and don't fully understand how the bar is ran.
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3.0
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Was informed at what was meant to be welfare meeting that they had terminated my contract - just 6 weeks after a transplant operation. Appealed and was re-instated as they realised they were in the wrong - however by that time the employer/employee trust had gone.
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4.0
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Brilliant team of staff but long hours and often difficult shift patterns. Can be stressful, largely due to staff shortages at busy times but otherwise a fun and relaxed work environment.
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3.0
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the pub i worked in was quiet but the pub manager was too stressed and couldnt handle the work load this then rubbed off onto staff. the pay is very low for london and not worth it.
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4.0
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You had a lot of jobs to do, even when it was quite.
Depending on what manager was running the shift, the jobs were delegated fairly, but not always.

Trying to rise up the ranks was hard work and took a long time.
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2.0
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£200 per month is unacceptable for this line of work, this is only competitive with job seekers and you dont even have to deal with drunk people at unsociable hours when doing that. Give 6 hours week shifts, deduct 20 minutes for breaks but do not give breaks? Send you home early for “not being busy enough”, again without pay with an already 6 hour week and wont pay when they make you stay behind to help closing. Seems common between venues so my guess is head office dont like paying their employees
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3.0
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Job security was fine and pay was competitive for the job role but a lot is expected for that pay. Tight and sometimes harsh targets and return expected
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4.0
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Competitive salary. High expectations for managers. Difficult to manage a work/life balance for the hours. 48 hours contracted salary with unpaid overtime.
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4.0
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Really easy to work for friendly faces and be idiots are brilliant
It’s a very laid back easy job no hassle off anybody

The manager is brilliant and very understanding
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3.0
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training could be improved, new staff are very much thrown in at the deep end. pay is minimum wage which does not cover living expenses in edinburgh and you could go to the next pub down the road and earn more plus have better working conditions
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3.0
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I worked in a few Stonegate venues and the management in inconsistent and not much staff care. I was over worked and often underpaid to stop the management being told off for spending too much on labour
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1.0
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3-4 hours of unpaid overtime after almost every shift.
Hours cut down to bare minimum because of higher ups cutting costs.

No incentives

Not a "team work" environment. Force you to compete between each other for a point system.

Tips aren't shared fairly. You only get tips if you are flirting with customers.

Expected to work till 3-4am and then be back in for 7-8am they get away with this by saying you were timetabled in till 12am without the unpaid overtime.
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5.0
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Great company with a winning attitude to driving sales through investment in there sites and people, plenty of support on offer with great training to develop your teams
Pros
attitude
Cons
hours can be long, but its the job
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1.0
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Would not recommend terrible management to work for they don’t care about you your just a number literally
Think they can replace you any time they want they have no respect for your personal life
Pros
Nothing
Cons
Everything
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Overall rating
3.0
Based on 357 reviews
5
72
4
74
3
81
2
49
1
81
Ratings by category
2.7
Work/Life Balance
2.6
Salary/Benefits
2.8
Job Security/Advancement
2.7
Management
2.9
Culture