StepChange Outsourcing Employee Reviews for Sales Representative

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1.0
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Was like working at a zoo, except with more animals and less fun
Sales (Former Employee) –  Hitchin, Hertfordshire8 August 2018
Bonus' miraculously vanish (sold 2 Samsung S7's in one week and saw no incentive at all) and if you have one sick day they disappear for certain which they promise you. Loud environment with loud people and loud music so can barely hear your phone conversation- at one point they didn't allow people to sit down in working hours until you had at least one sale under your belt. You're also expendable and they never let you forget that. Everyone I liked left in the first week and everyone else the next month. There's a saying that goes 'you can put up with any awful job as long as the people are decent' but this job taught me that isn't true at all. Extremely high staff turnover. If you're applying good luck as I wouldn't go back here if we were hit with a recession, I was desperately unemployed and they offered me it back. Oh yeah, and it was long hours with a 7PM finish and like 2 minute breaks so take a packed lunch because you won't make it to a shop unless you run quicker than Usain Bolt.
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3.0
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mixed review
Sales agent (Former Employee) –  Hitchin2 December 2015
Cold calling customers is difficult and it is very target based as you get thrown in to the deep end very quickly. However the co workers are mostly fun and entertaining and if your really interested in sales its a good experience and a lot is learnt quickly. I enjoyed most of the job but that type of sales is not what I was looking for long term
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2.0
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A call centre
Sales Representative (Former Employee) –  Hitchin, ENG9 June 2014
In all honesty, although i stayed at this company for just under a year, i was not happy at this company for a number of reasons.
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Overall rating

3.8
Based on 20 reviews
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Ratings by category

3.4Work/Life Balance
3.8Salary/Benefits
3.8Job Security/Advancement
3.8Management
3.9Culture

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