In charge of the performance of all other cabin crew members – ensuring that the best levels of safety, security and comfort are met. After training new members of staff I was responsible for supervising new recruits on their first flights as there is paperwork to complete such us flights reporting, banking, debrief and assessments. Providing leadership in the event of an emergency such as an evacuation of the aircraft or severe weather conditions, and giving first aid during a medical situation and maintaining a high level of safety, security and customer service on board.
I also have achieved a NVQ Level 2 in Aviation Operation In The Air. Also CRM-Crew Resource Management, DG-Dangerous Goods, SEP-Safety Emergency Procedure, First Aid, Aviation Fire Drills and Fire Awareness, Health & Safety.
The most enjoyable part of my job was the members of the public and solving their queries and requests.