I worked at a Starbucks drive thru store for almost two years. When I first started, the management was lovely and friendly, never felt out of place. I was trained well and most staff were supportive. I was also very young at the time, I was only 16 but a lot of us were students and we all worked well. There was a lot of teamwork and generally people were nice, I still have friends two years later from this job because there was originally a great sense of community. The zero hour contract was ok most of the time, although at times we had too many staff and I would literally get zero hours per week. I wouldnt recommend this job if you have bills and this is your only source of income. This job is best for students. After a while, management changed. Things became stale and I feel like I was pressured into leaving. I was made to feel uncomfortable by the new manager. One supervisor also liked to purposely pick on me and even yell at me and embarrass me infringe of customers. A lot of petty comments and backstabbing went on and I didn’t feel comfortable in the end. I guess this varies store to store. Pay is minimum wage so don’t expect much, although you got free coffee, discounts and often free food. The hours were long, i used to work 12 hour days sometimes. Overall, the job itself is hard to begin but once you understand coffee it’s pretty straight forward. Coffee machines are easy to use, lots of new products you get to try first, although there was a huge amount of cleaning required. Often got stressful at the peak hours especially the drive thru.
Free coffee, discount, casual uniform
Zero hours, minimum wage, questionable management, stressful