A bullying culture from the top down. Always trying to catch staff out, and discipline people for no reason a lot of the time. Not a good atmosphere, and a high staff turnover. Stresses and pressured most of the time, to increase productivity, while cutting costs. Profits are achieved by cuts behind the scenes, not growing the business.
Hated by - more... customers, as they don't feel valued. Try to make out they are safety conscious, but it's all playing lip service. - less