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47 questions

We operate mainly in airports and rail stations across the UK, some of our units can open as early as 3am and some are open 24/7. Full time is generally 40 hours per week and part time is dependent on the unit’s requirements but as an example could be 16+ hours per week. We have a range of shifts to suit your lifestyle, so please get in touch.

Answered by SSP2 March 2020

We want to be recognised as the leading food and beverage operator in travel locations worldwide, delivering consistently for our customers, clients, brand partners and our teams. We do this by living and breathing our values every day;
We are one team... Working together and sharing our best ideas to fulfil our global potential

We are results focussed.. Delivering great food and service for our customers and outstanding results for our colleagues, clients and shareholders

We all make a difference... Respecting each other, acting responsibly and sustainably and being accountable for the contributions that we make

We are bold... Seizing opportunities, innovating and quickly adapting every day

We celebrate success... Recognising and valuing everyone’s achievements

Answered by SSP2 March 2020

Embarrassed ... Filthy stores selling frozen terrible product at premium prices

Answered 23 October 2019

The process is slightly different depending if it’s for a team member / leader role, or management. To apply for any of our vacancies: https://www.sspcareers.com/uk/,
For team member / team leader roles, once you submit your application one of our Recruitment Officers will contact you. You will then be invited for either a 121 interview with one of our managers or to attend one of our Recruitment Days.

For management roles, your CV will be reviewed by one of our Resourcing Managers who will reply to let you know if you’ve been successfully shortlisted. If so, we will be in touch to arrange a telephone interview to discuss your CV and management competencies. If successful at that stage, there will then be a competency interview with the hiring manager on site, and some preparation / observations to do on one of our units to give us your feedback before a decision is made. (This may require a second visit if the role is based in secure locations such as airports).

Answered by SSP2 March 2020

Colleagues in the UK are entitled to a Colleague discount card. You will get up to 50% discount on a variety of SSP brands and franchises nationwide including M&S, Starbucks, Burger King, Cafe Ritazza, Upper Crust, Millie’s Cookies and many more.

Answered by SSP2 March 2020

During the interview we will ask you some questions to make sure we are both a good match for each other and talk through the role. For example, for team member roles, we will be discussing (amongst other things) customer service and teamwork, and for leadership / management roles we will be discussing the competencies needed to lead a team and manage a business. We also welcome any questions or comments you may have.

Answered by SSP2 March 2020

A uniform is provided to all of our operations colleagues. These will differ slightly between our different brands, but don’t worry we will make sure you have the tools and equipment to do a great job. If you’re in an office role, smart/casual business attire is fine.

Answered by SSP2 March 2020

Welcoming, simple and friendly.

Answered 11 January 2019

We know it’s not easy juggling work and family and we want to do everything we can to help
you manage your time well. A business as diverse as ours, we have the ability for our colleagues to apply for flexible working, which we will review on an individual basis.

Answered by SSP2 March 2020

One of the best things about working here is that you get loads of benefits! From a discount card, pension, holiday allowance, unsocial premium, accredited training, these are just to name a few.

Answered by SSP2 March 2020
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