Did a summer stint helping with main examination marking administration. No written guidance which meant we were forever interrupting the supervisor to ask questions. Things seem to stay the same year after year...any suggestions for change were quickly dismissed. Very much us and them culture between some perm staff and temps, very cliquey. But also some really nice people there who were helpful and friendly, free tea and coffee, no requests to start early or finish late, free parking.
No pressure to start early or finish late.
The organisation is resistant to change.