SALES ASSOCIATE (Former Employee) – Birmingham, West Midlands – 21 April 2018
The amount of work expected does not add up to the amount that is paid hourly as employee are made to do more than what was first agreed for the job role. The management do not take care of their staff well at all and the commission and benefits received are little to nothing. This job is an okay first job and can easily fit around a college or uni schedule.
Sales Assistant (Former Employee) – Cardiff City – 20 April 2018
I used to help set up the store in the morning before it opened. Part of my duties entitled monitoring store security, working on the tills, stockroom and warehouse work. I also worked in various parts of the store selling stock. I generally worked in the trainer section or stock room. I would also stay sometimes at shop closing to clear the store and put out the rubbish.
Sales Assistant (Current Employee) – Glasgow – 20 April 2018
I have worked here for 7 month so far. Other members of staff are brilliant to work with, all get along well and work as a team. Management on the other hand, well there’s no recognition for the work that they ask us to do, can be rude to staff members at times, I feel I’m not treated as an equal but just another payroll number to them. Salary is not worth the hassle it in the slightest. Hours can be cut at short notice if the store is not making decent money. If you happen to be a till working you will not make as good commission as staff members that work on shoe department, not a fair rotation for staff to be able to work in both departments.
Casual Sales Assistant (Former Employee) – Great Yarmouth, Norfolk – 15 April 2018
A typical day involves, working twice as much as the next person to get no recognition or praise from management or supervisors. You are not appreciated for general day to day tasks such as maintaining a tidy shop floor, unloading delivery etc, compared to those who sell incentive products which meet managements sales targets which if not met they do not receive there bonuses. The majority of management are male and spend most of there day following and perving on female customers or staff members on the shop floor. And when asked to undertake a task you are spoken to without any respect. I could not recommend this workplace to anyone.
Management were awful and treated you like rubbish unless you sold a lot of bags for life and stupid magazines; in that case they would love you for that day, until your next shift where if you did not perform as well in sales they would take you aside to complain about the fact that you are not shoving sales down the customers throats enough. Management make employees cry and do not bat an eyelid and will publicly embarrass employees in front of customers. They employ teenagers so that they can exploit them and treat them as poorly as you want. Minimum wage, and zero hour contracts mean that working at sports direct you cannot rely on having enough money to pay the bills every month (I was paid £3.79 an hour a few years ago). You can earn commission off of the bags for life and magazines that you sell but the whole process of trying to sell them is exhausting when customers complain about feeling pressured, but if you do not ask every customer then management will moan. If your sales fall, your hours are cut the next week. Our back 'office' (if that is what you wanna call it) used to stink, toilets were so scruffy I would refuse to use them. Uniform is awful. No air conditioning in my store so working in the summer was torture. I could continue, but if you was to just type in 'sports direct scandal' in google you'd find enough information on why the company is awful to work for. I'd rather be unemployed.
Sales Assistant (Former Employee) – Guildford – 11 April 2018
Typical day is to just serve customers and replenish stock I learn that how to deal with all types of customers and transaction is very busy environment. Management were helpful most of the time The culture with late teens and most people were very nice Hardest part of the job were the hours, either very late nights or very early mornings Most enjoyable part with the pay and the discount.
Casual Sales Assistant (Current Employee) – Kingston upon Hull – 8 April 2018
Never a dull moment at work, learn new things everyday. Management is good and understanding. Nothing really hard about the job, most enjoyable part of the job is working with people you get along with.
working with colleagues was great and working in the shop was good. Ive learnt a lot while i was working at Sports Direct. typical day would be put stock out make sure all the stock was in size order an tidy. Greet and Meet customers coming in and selling the product by the front doors. assist customers with any inquiries that they would have. If need on tills i would help out on tills handling money and speaking to the customers about how their experience was in the shop. The hardest part of the job was when it gets very busy on shoes and you have ppl waiting and unable to help the customers cause you don't want them to be waiting to long but you want to give the customer great service. The best part of the job is when the customer leaves happy and that they received great customer service from myself.