Sales Assistant (Former Employee) - Oxford Street, Greater London - 24 May 2020
In my day to day at Sports Direct at first learning the ropes of the company was a bit challenging but then i felt comfortable once i had picked up the details which i then excelled in a very efficient manner.
i would have to go from speaking the native tongue of the UK to speaking in Spanish to help out tourist which did not communicate in English which management found extremely helpful as many tourist would come into the store.
i would also have a chance to go to other floors to help out when they needed assistance in anyway.
i would think that i am a very proactive person who likes to learn and tackle new challenges when the opportunity arises.
So I worked at sports direct for almost 3 years. I didn’t feel welcome at all for the first 4 months I didn’t speak to anyone I was too shy and no one came forward to speak to me. Once I finally fitted in with the “crowd” at Sports direct I finally felt it was an okay place to work at and I did for a few months. Until I started to realise how much people would stab others in the back, gossip and was generally just two faced including all the management. You would be made to work a ridiculous amount of hours but in all honesty you needed to to be able to even afford anything. Let alone the management don’t work at sports direct unless you can deal with the s*** customers will give you about the returns policy. Despite being on a zero hour contract you would still struggle to have holiday even if you gave plenty of months notice and no one else was booked for holiday. The manager would always sort the rota to benefit them. They wanted a day off they wouldn’t need to take it as holiday just add the rota to their convince. I was refuse two weekends off just because it was one after another despite it being plenty of notice and no one else had it booked off. The management would always try to intimidate its staff because they wanted to have that clear authority. The attitude was disgusting and I would not recommend anyone to go there it is not worth your time and it’s draining on your mental health which the manager I had said mental health issues was just an excuse to not come work despite have proof of it from doctors. Which even then your sick note would be pass around and everyone - more...
This is an okay company to work for. Depends on the branch but they are not quick to progress people up in the company. Some benefits for being on management but long contracted hours and huge workload.
They never paid me my holiday pay. The managers and supervisors are just nasty. Fairly hard/ fast paced picking rate. Stressful environment. Best connection is the worst of the 3 agencies that work their. Total disregard for health and safety, trained on a mark 3 vna truck and then expected to drive mark 1 which was totally different with no training.
The day would usually start with clocking in with your payroll. Then being instructed to go to the front desk to see what you are doing for the day. If new you would get someone to teaching you on basic like tills or footwear.
Higher management are really rude and dont listen just do it attitude supervisor have very little experience to many people coming and going no health and safty regulations fork trucks in poor condition
A typical day at work was serving customers and cash and card handing.
What learned was how to label clothes and set shoe stand up
There was really nice management expect one he always had it for me he just use to throw shoe behind the till told me he checked the size so i dint have check them then i got told off for it .
most enjoyably part was having banter with customers and laugh an serving them
A typical day at work can include a busy day on the tills serving customers, serving customers different types of footwear and doing returns.
Most enjoyable part of my job is communicating with the customers making sure they have found everything they was looking for, I also really enjoy working as part of a team with all the staff. Yea