I found that working at Sports Direct has taught me how to remain calm under pressure and how to maintain my professionalism and how to balance my emotions out when at work, for example when dealing with customers who are in a bad mood. I have learned to not take their attitude personally and to still give them the best customer service I can offer. My workplace was full of friendly colleagues and a very happy workplace to work at, so much so to the point that I looked forward to working at Sports Direct even more! The management was also great, making sure they keep us up to date on the shop runnings and explaining the reasons behind why we are assigned tasks and why we need to perform them efficiently. They also ensure that we are performing to the best of our abilities.The workplace culture is also great, having parties and event which involves everyone, it makes us all feel like we are one whole family. The hardest part of the job, I would say is having to deal with rude and impatient customers, but even then, it isn't too hard of a thing to deal with. The most enjoyable part of the job, of course, would be the rewarding feeling of having completed your tasks, e.g. a tidy shop floor as well has having served customers to the best of your abilities and seeing them leave the shop with a smile on their faces.