Hi, many thanks for taking the time to leave your review. In most of the larger stores at Speedy, there is usually more staff in the offices as opposed to the workshop as the main customer service teams are based in our Superstores such as Newport. - Busy as we are, the large numbers of staff in the offices perhaps isn't a bad thing?
Immediate collections are delivery can be quite common, particularly if customers manage to complete their jobs early, however its unfortunate to say that not every customer treats our equipment properly so collecting and repairing faulty equipment can sometimes feel like a regular occurrence. Once equipment has been repaired, it should go back on the shelf ready to go out again so its available for the next customer.
Again, many thanks for your review; if you have any questions or comments please feel free to contact me via firstname.lastname@example.org