A typical day at Specsavers would include:
At the start of the day me and my colleagues would sit in the waiting area with our manages and go through today's figures and problems, this is called "Hudle".
After, we open the shop and me and my colleagues will attend to customers and help them with their problems and also prepare them for their tests to help the opticians.
Alternatively, I myself would go down to the sorting office to match peoples glasses with their files and store them in the appropriate spaces and in addition to this, I would also become the main point of contact for all of my colleagues and patents for resolving any problems that they may have. This part of my job requires much dedication and focus in order to complete the tasks properly as well as the fact that mistakes cannot be made as I am also directly negotiating with external companies such as the NHS, IGS, Nationwide, Sussex optical glazing services and more. Though this is the hardest part of my job, it is also most certainly the most enjoyable part of it.
Employee benefits such as discounts especially for me due to my very high prescription.
When the store closes, "checklist" needs to be done yet we are no longer paid and checklist can take up to 30 minutes