Special Needs Care LTD Employee Reviews

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1.0
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Do not work here
Support Worker (Former Employee) –  Chester, Cheshire12 October 2019
There’s no care within special needs “care”. Lacking in total compassion for both its service users and staff. Would strongly urge no one to work here or to place their loved ones here. Management team walk around with dollar signs in their eyes - all about the money! A lot affairs occur and total lack of professional boundaries especially from the director of the company who is a very strange man indeed.
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Do not work here
Support Worker (Former Employee) –  Chester, Cheshire4 October 2019
Poor management, they favour people who are in the management clique. You will be pushed to breaking point and your mental health will be affected. They like people who they can manipulate and employ people who have no qualifications.

They abuse there staff and there service users. I urge you not to work here.
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Shocking
Support Worker (Former Employee) –  Chester6 September 2019
I would seriously not recommend working for this company.

There is no work life balance.

Staff are not qualified to do the job they are employed for.

Management shocking most of them are currently or have previously been in relationship's with each other.

There is no job security if you do anything wrong or something that doesn't fit well or even if your not pretty enough then senior managers will have you out personal or otherwise, you will be made a scapegoat of and it will all get brushed under a huge carpet.

Pro's S,U are fantastic.

Pay is OK but you will be hounded on your days off to do OT constantly hence poor rating for work / life balance.

Also the 5 STAR review below was written by a current employee actually the head of social care not a previous employee as stated.
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The Casting Couch
Support Worker (Former Employee) –  Chester, Cheshire24 August 2019
Loved working with service users - very rewarding - only positive aspect of job Managers otherwise engaged - see review title.
Training for S/Guarding Adults very good probably because the owner is very passionate about the protection of vulnerable adults particularly those who have been the victims of physical abuse, this has personal relevance for him.
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5.0
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The job is what you make of it
Support worker full time (Former Employee) –  Chester, Cheshire4 July 2019
I previously worked for Special Needs Care and thoroughly enjoyed my time working with such fantastic people. I find that the staff who complain are the staff who are unmotivated. This job is what you make it and I really enjoyed supporting the service users to complete their activities and achieve their goals. If you want the hours and you are committed and reliable the hours are available to pick up as additional. The management are approachable, understanding and appreciate the hard working staff. Overall Special Needs Care is a lovely company to work for with opportunities to progress and training opportunities. I will miss working with the fantastic service users but I am off to pastures new.
Pros
Employee of the month, flexible hours
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4.0
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Good pay and team
Support Worker (Current Employee) –  Chester, Cheshire28 May 2019
Good pay for the job that it is. working with a good team of others and always doing different things every day with service users.

Easy to ask questions and talk to management as they are around quite a lot of the time and on shift.

Good training to come into the job with no experience of the role previously and supportive teams to learn from. Seems to be quite a lot of ways to get promoted or to move around if you want a change.
Pros
Good pay, Good staff to work with, varied days
Cons
Shifts
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Appalling management
Support Worker/Carer (Former Employee) –  Chester, Cheshire4 December 2018
This company is an absolute disgrace. You do not feel supported and are unable to go to ANYONE in confidence as all the management have personal relationships with each other (in and out of work) and nothing is kept confidential!

The ‘management’ team do not care about employees, you are nothing but a replaceable number and if you speak out about any concerns they make work life unbareable for you so you leave. They are the type of management who wouldn’t know a continence pad if it landed on their desk, have zero actual care skills and seem genuinely uncomfortable around the service users.

This is very unfortunate as some of the service users who rely on this company are absolutely wonderful individuals who deserve more than people who have NO complex needs skills dictating what happens with their lives. Do not work for this company!
Pros
Paid more than NMW
Cons
Management team
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4.0
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Hard but Rewarding
Current Employee (Current Employee) –  Chester, Cheshire30 August 2018
Like any care/support job in the health and social care sector, there are hard & difficult times but there are also positive & rewarding times. Special Needs Care has a great staff team who genuinely care for the service users however, there are always some uneducated or disgruntled ex-employees that have minimal understanding of regulations or legislation which dictates how the company has to operate which of course lets the company down. At the end of the day, the service users & their happiness is the most important part of the job and the staff do come second however - isn’t this expected of working in a care role? The rate of pay is good and exceeds national living wage, there is flexibility in working with the service users and as long as you support people to a high standard, the management team are no problem - do you job, simple!
Pros
Pays Local Living Wage
Cons
Long Hours, Unpredictability
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Rubbish management
Support Worker (Former Employee) –  Chester, Cheshire6 June 2018
Where do i start the owner off the compay thinks her is better than every one else thinks because he is the owner he gets the wright to swear at you..
Pros
None
Cons
There is lots
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4.0
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Productive and rewarding job environment
Support Worker/Carer (Current Employee) –  Chester, Cheshire2 July 2017
A good place to work. Nice and friendly staff. Service users are well taken care of and supported to carry out daily activities, attend hospital appointments and appropriately integrate into society.
Pros
Engagement in activities
Cons
Long hours
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3.0
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Great Job but long hours
support worker (Former Employee) –  Chester12 November 2012
A typical day including assisting or prompting clients with every aspect of daily living. I Tend to worked on my own for long periods of time mainly over 3- 4 days and was ask most of the time told my shift changes last minute which lead me to working 3-4 days straight without going home as these were sleep-in nights and got told no one else would cover. The only hard bit in this company was being heard by the manager team but i fully enjoyed working with their clients.
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Overall rating

2.5
Based on 13 reviews
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2.7Work/Life Balance
2.8Salary/Benefits
2.4Job Security/Advancement
2.5Management
2.4Culture

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