Sovereign Housing Association Employee Reviews for Administrator

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3.7Work-Life Balance
3.7Pay & Benefits
2.9Job Security & Advancement
3.1Management
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5.0
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Good working environment with excellent working pratices
Accommodation Administrator (Former Employee) –  Berkshire17 February 2018
Temporary position coming to an end


Main Responsibilities

First point of contact for residents reporting maintenance repairs, booking jobs onto Active H systems, co-ordinating jobs and liaising with contractors. Maintaining accurate records ensuring all planned maintenance is carried out within the legal time frames. General customer service, face to face and over the phone, taking rent payments and issuing parking permits.

Achievements

Building good working long term relationships with residents and contractors. Recruitment of new cost effective contractors as well as negotiating prices with suppliers also saving the business money.
Pros
Busy environment and variety of tasks
Cons
Not enough hours in the day
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Overall rating

3.5
Based on 55 reviews
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Ratings by category

3.7Work/Life Balance
3.7Salary/Benefits
2.9Job Security/Advancement
3.1Management
3.4Culture

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