Good learning kerb of process and procedures of local council
Broker - Temporary post (Former Employee) – London Bridge Station – 31 January 2017
Worked as an Assistant Broker for Children and Older People Services - under Commissioning Team.
As part of the Brokerage team, set up care packages for older people in the Southwark area. This involved dealing with telephone queries, working closely with social work and hospital teams, as wellw as providers/suppliers in making sure that end service users received the correct care and support in this regard.
Felt that I was part of a team providing a good service, sometimes under diffucult circumstances.
Very stressful environment, high workload - always urgent referrals to deal with on a daily basis.